{"id":2073,"date":"2023-05-02T13:35:26","date_gmt":"2023-05-02T11:35:26","guid":{"rendered":"https:\/\/multisite.mindd.dev\/hap-maastricht\/?post_type=faq&#038;p=2073"},"modified":"2026-03-31T11:38:54","modified_gmt":"2026-03-31T09:38:54","slug":"klager-komplimenter","status":"publish","type":"faq","link":"https:\/\/hapmaastricht.nl\/da\/ofte-stillede-sp\u00f8rgsm\u00e5l\/klager-komplimenter\/","title":{"rendered":"Klager \/ Komplimenter"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><br>Klager<\/h3>\n\n\n\n<p>Diskuter straks klagen med l\u00e6gen eller medarbejderen p\u00e5 GP Emergency Post. Er det ikke muligt?\u00a0Derefter kan du indsende klagen til en uafh\u00e6ngig og upartisk klageansvarlig via <a href=\"mailto:info@hapmaastricht.nl\">info@hapmaastricht.nl<\/a>. Du vil derefter blive bedt om at udfylde en <a href=\"https:\/\/hapmaastricht.nl\/wp-content\/uploads\/sites\/30\/2026\/03\/AKKOORDVERKLARING-Inzage-medisch-dossier.docx\" target=\"_blank\" rel=\"noreferrer noopener\">&#8220;Erkl\u00e6ring om professionel hemmeligholdelsesaftale&#8221;.<\/a> Denne skriftlige tilladelse er n\u00f8dvendig for at kunne registrere din klage og dr\u00f8fte den med de involverede medarbejdere. N\u00e5r tilladelsen er modtaget, kan din klage behandles. I denne proces gives der ingen vurdering af, om din klage er berettiget. Hvis du foretr\u00e6kker at have telefonkontakt med klageansvarlig f\u00f8rst, kan du bestille en aftale via sekretariatet (043-3874204), klagemedarbejderen vil bede dig om at indbede din klage skriftligt efter denne aftale.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Kontaktoplysninger Klageansvarlig<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">Med brev<\/h3>\n\n\n\n<p>Stichting Huisartsenpost Maastricht &amp; Heuvelland, <br>Attn. Klageansvarlig<br>Svar nummer 126<br>6200 WC Maastricht<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Post<\/h3>\n\n\n\n<p><a href=\"mailto:info@hapmaastricht.nl\">info@hapmaastricht.nl<\/a><\/p>\n\n\n\n<p>Hvis m\u00e6glingsprocessen med klageansvarlig ikke lykkes, kan du beslutte at indsende klagen til General Practitioner Care Disputes Committee. For mere information se:&nbsp;<a href=\"https:\/\/www.skge.nl\/patienten\" target=\"_blank\" rel=\"noreferrer noopener\">www.skge.nl\/patienten<\/a>.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Komplimenter<\/h3>\n\n\n\n<p>Hvis du gerne vil give et kompliment om GP Emergency Post&nbsp;og\/eller din behandling&nbsp;, vil vi gerne h\u00f8re fra dig. Du kan sende os en e-mail via&nbsp;<a href=\"mailto:info@hapmaastricht.nl\">info@hapmaastricht.nl<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Klager Diskuter klagen direkte med l\u00e6gen eller medarbejderen i General Practitioners Emergency Post. Virker dette ikke? Derefter kan du indsende klagen til en uafh\u00e6ngig og upartisk klageansvarlig. Alle klager modtaget af klageansvarlig, b\u00e5de telefonisk og skriftligt, kan behandles. Denne proces bed\u00f8mmer ikke, om din klage er berettiget eller ej. Kontaktoplysninger klageansvarlig Telefon 043 -387 42 04 (man til tor mellem kl. 10.00 og 12.00) Ved brev Stichting Huisartsenpost Maastricht &amp; Heuvelland, attn. Klageansvarlig Svarnummer 126 6200 WC Maastricht Mail info@hapmaastricht.nl Hvis m\u00e6glingsprocessen med klageansvarlig mislykkes, kan du [&#8230;]<\/p>\n","protected":false},"menu_order":229,"template":"","meta":{"_acf_changed":false,"_trash_the_other_posts":false,"editor_notices":[],"footnotes":""},"question_type":[5773],"class_list":["post-2073","faq","type-faq","status-publish","hentry","question_type-klager-komplimenter"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Klage eller kompliment? - Alment praktiserende l\u00e6ges akutpost Maastricht<\/title>\n<meta name=\"description\" content=\"Diskuter klagen direkte med l\u00e6gen eller medarbejderen hos General Practitioner Emergency Post. Virker dette ikke? 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