{"id":2207,"date":"2022-09-20T14:06:45","date_gmt":"2022-09-20T12:06:45","guid":{"rendered":"https:\/\/multisite.mindd.dev\/hap-maastricht-en\/frequently-asked-questions\/"},"modified":"2025-07-10T09:57:27","modified_gmt":"2025-07-10T07:57:27","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/hapmaastricht.nl\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\n\n\t\t\t\t\t<noscript>Enable JavaScript to make FAQ clickable<\/noscript>\n\t\t<dl class=\"accordion\">\n\t\t\t<div class=\"h2\">General<\/div>\n\t\t\t<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2212\" aria-controls=\"faq-panel-2212\" aria-expanded=\"false\">\n\t\t\tWhat is the GP Emergency Post Maastricht &amp; Heuvelland foundation (Stichting Huisartsenpost Maastricht &amp; Heuvelland)?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2212\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2212\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p><br\/>The GP Emergency Post Maastricht en Heuvelland foundation is a cooperative venture between all GPs in the municipalities of Eijsden-Margraten, Maastricht, Meerssen and Valkenburg aan de Geul providing urgent GP care outside regular consultation hours: every day between 5:00 PM and 8:00 AM, throughout the weekend, and on all recognized public holidays.<\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2214\" aria-controls=\"faq-panel-2214\" aria-expanded=\"false\">\n\t\t\tCan I just go to the GP emergency room?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2214\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2214\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>No. It is important for yourself and for the organization to first call the GP emergency room and present your complaint to the physician&#8217;s assistant you get on the line. Together, you and the doctor&#8217;s assistant will determine whether or not an appointment is needed for a consultation, or if a doctor will visit you at home. The phone number of the Maastricht and Heuvelland GP emergency room is: 043 7500123<\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2216\" aria-controls=\"faq-panel-2216\" aria-expanded=\"false\">\n\t\t\tWhat kind of problems cannot be dealt with by the GP Emergency Post?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2216\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2216\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>Troublesome but non-urgent problems can wait until your own GP practice is open again for consultations Repeat prescriptions can only be issued for medicines that are absolutely essential and only for a short period. You should not consult the GP Emergency Post for a second opinion or if you don&#8217;t have time on normal working days to see your own GP.<\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2218\" aria-controls=\"faq-panel-2218\" aria-expanded=\"false\">\n\t\t\tI am in the area on holiday or visiting people, and I urgently need to see a GP outside regular consultation hours. Can I call the GP Emergency Post?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2218\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2218\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>Yes, of course you can call. If your own GP is not affiliated to the GP Emergency Post scheme, you can call the GP Emergency Post Maastricht en Heuvelland for urgent cases outside regular consultation hours. If you come to the GP Emergency Post for a consultation, you will need to pay either electronically (by debit card) or in cash straight away. You will receive a receipt for this. In case of a telephone consultation, an invoice will be sent to your home address. You can then declare the costs to your health insurance provider.     <\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2220\" aria-controls=\"faq-panel-2220\" aria-expanded=\"false\">\n\t\t\tWhy do I have to identify myself when visiting the GP Medical Post?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2220\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2220\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>Identification is required, see <a href=\"https:\/\/www.rijksoverheid.nl\/onderwerpen\/identificatieplicht\/vraag-en-antwoord\/identificatieplicht-zorg\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.rijksoverheid.nl\/onderwerpen\/identificatieplicht\/vraag-en-antwoord\/identificatieplicht-zorg<\/a>. Furthermore it is important to register the correct data in connection with the invoice. Always bring your ID showing your Social security number and your insurance card with you to the GP Medical Post. <\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2222\" aria-controls=\"faq-panel-2222\" aria-expanded=\"false\">\n\t\t\tWhat is a triage consultation?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2222\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2222\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>When you call the GP medical post, you will be connected to a triagist. This is a doctor&#8217;s assistant who has been trained to determine the urgency of a complaint based on a number of questions. Sometimes it turns out that it is not necessary for you to be seen by a doctor and you will receive advice by telephone. This is called a triage consultation.We used to call this a telephone consultation.<\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2224\" aria-controls=\"faq-panel-2224\" aria-expanded=\"false\">\n\t\t\tI am a student and looking for a general practitioner\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2224\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2224\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>If you are living in Maastricht or surroundings you need a general practitioner (in Dutch &#8216;huisarts&#8217;) who can take care of you when needed. Check <a href=\"https:\/\/hapmaastricht.nl\/en\/practices\/\">affiliated GP&#8217;s<\/a> to find a genral pratitioner in your neighbourhood.  <\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n\t\t<\/dl>\n\t\t\t\t\t\t<noscript>Enable JavaScript to make FAQ clickable<\/noscript>\n\t\t<dl class=\"accordion\">\n\t\t\t<div class=\"h2\">Medicines<\/div>\n\t\t\t<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2240\" aria-controls=\"faq-panel-2240\" aria-expanded=\"false\">\n\t\t\tWhy have I received an invoice for medicines that the doctor at the GP medical post has administered to me?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2240\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2240\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>Your situation was such that the medicines had to be administered immediately during the consultation at the GP medical post or at your home. It concerned medicines that fall into the category for which payment must be made. Your details have therefore been passed on to the pharmacy afterwards, so that invoicing can take place. In this case, you could not go to the pharmacy yourself to collect the medicines and receive the invoice.   <\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2244\" aria-controls=\"faq-panel-2244\" aria-expanded=\"false\">\n\t\t\tDoes the doctor at the GP Emergency Post know which medicines I use?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2244\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2244\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>No. This is why it is important to bring along an up-to-date overview of the medicines you are currently using. (You can pick up this overview from your own pharmacy.) <\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2238\" aria-controls=\"faq-panel-2238\" aria-expanded=\"false\">\n\t\t\tThe doctor at the GP Medical Post has prescribed medicine. How can I get that medicine in the middle of the night?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2238\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2238\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>See <a href=\"\/en\/pharmacies\/pharmacy-maastricht-umc\/\">Pharmacy<\/a>.<\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2242\" aria-controls=\"faq-panel-2242\" aria-expanded=\"false\">\n\t\t\tI have run out of my medication. Can I get a repeat prescription via the GP Emergency Post?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2242\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2242\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>Only in urgent cases the GP Emergency Post issues repeat prescriptions. You will never be given a prescription for more of the medication than is required until you can contact your own GP for a repeat prescription. Certain medicines are never provided by the GP Emergency Post.  <\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n\t\t<\/dl>\n\t\t\t\t\t\t<noscript>Enable JavaScript to make FAQ clickable<\/noscript>\n\t\t<dl class=\"accordion\">\n\t\t\t<div class=\"h2\">Complaints \/ Compliments<\/div>\n\t\t\t<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-8038\" aria-controls=\"faq-panel-8038\" aria-expanded=\"false\">\n\t\t\tComplaints \/ Compliments\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-8038\" class=\"accordion__panel\" aria-labelledby=\"faq-header-8038\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<h3 class=\"wp-block-heading\"><br>Complaints<\/h3>\n\n\n\n<p>Discuss the complaint immediately with the general practitioner or employee of the General Practitioner. Is this not possible?\u00a0Then you can submit the complaint to an independent and impartial complaints officer via <a href=\"mailto:info@hapmaastricht.nl\">info@hapmaastricht.nl<\/a>. You will then be asked to fill in a <a href=\"https:\/\/hapmaastricht.nl\/wp-content\/uploads\/sites\/30\/2026\/03\/AKKOORDVERKLARING-Inzage-medisch-dossier.docx\" target=\"_blank\" rel=\"noreferrer noopener\">&#8220;Declaration of Professional Secrecy Agreement&#8221;.<\/a> This written permission is required to be able to register your complaint and to discuss it with the employees involved. Once the permission has been received, your complaint can be processed. In this process, no judgment is expressed as to whether or not your complaint is justified. If you prefer to have telephone contact with the complaints officer first, you can make an appointment via the secretariat (043-3874204), the complaints officer will ask you to report your complaint in writing after this appointment.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contact details complaints officer<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">By letter<\/h3>\n\n\n\n<p>Stichting Huisartsenpost Maastricht &amp; Heuvelland, <br>attn. Complaints officer<br>Reply number 126<br>6200 WC Maastricht<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Mail<\/h3>\n\n\n\n<p><a href=\"mailto:info@hapmaastricht.nl\">info@hapmaastricht.nl<\/a><\/p>\n\n\n\n<p>If the mediation process with the complaints officer is unsuccessful, you can decide to submit the complaint to the General Practitioner Care Disputes Committee. For more information see:&nbsp;<a href=\"https:\/\/www.skge.nl\/patienten\" target=\"_blank\" rel=\"noreferrer noopener\">www.skge.nl\/patienten<\/a>.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Compliments<\/h3>\n\n\n\n<p>If you would like to give a compliment about the General Practitioner&nbsp;and\/or your treatment&nbsp;, we would like to hear from you. You can send us an e-mail via&nbsp;<a href=\"mailto:info@hapmaastricht.nl\">info@hapmaastricht.nl<\/a><\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n\t\t<\/dl>\n\t\t\t\t\t\t<noscript>Enable JavaScript to make FAQ clickable<\/noscript>\n\t\t<dl class=\"accordion\">\n\t\t\t<div class=\"h2\">Costs<\/div>\n\t\t\t<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2232\" aria-controls=\"faq-panel-2232\" aria-expanded=\"false\">\n\t\t\tWhat does a visit to the GP Emergency Post cost?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2232\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2232\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>The current rates are shown <a href=\"https:\/\/hapmaastricht.nl\/en\/rates\/\">here<\/a>. These rates apply in the evenings, at night, and at weekends, and have been determined by law by the Dutch Healthcare Authority (Nederlandse Zorgautoriteit, NZa).<\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2234\" aria-controls=\"faq-panel-2234\" aria-expanded=\"false\">\n\t\t\tI only spoke to the doctor&#8217;s assistant but I still received an invoice. Why is that?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2234\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2234\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>Any time you contact the GP Emergency Post and are given medical advice over the telephone, you or your health insurance provider will receive an invoice. You will still receive an invoice even if your only contact was with the doctor&#8217;s assistant and he\/she provided you with medical advice. The doctor&#8217;s assistant has been trained for this and does this under the responsibility of the GP on duty. The medical advice given by the doctor&#8217;s assistant is always assessed afterwards by a GP.    <\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2236\" aria-controls=\"faq-panel-2236\" aria-expanded=\"false\">\n\t\t\tHow can I get a bill while I did not go to the scheduled appointment?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2236\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2236\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>If you don&#8217;t appear at an appointment that was scheduled for you, you get an invoice for a phone consultation.<\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n\t\t<\/dl>\n\t\t\t\t\t\t<noscript>Enable JavaScript to make FAQ clickable<\/noscript>\n\t\t<dl class=\"accordion\">\n\t\t\t<div class=\"h2\">Medical details<\/div>\n\t\t\t<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2246\" aria-controls=\"faq-panel-2246\" aria-expanded=\"false\">\n\t\t\tDo the GPs have access to my medical details?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2246\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2246\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>This is only possible if you give your permission to your own doctor and your own pharmacy Ask them for a consent form and fill it in. When needed the GP on duty can check your medical details. <\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2248\" aria-controls=\"faq-panel-2248\" aria-expanded=\"false\">\n\t\t\tWill my own GP be informed if I have had contact with the GP Emergency Post?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2248\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2248\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>Yes. Your own GP will be informed about your contact with the GP Emergency Post on the next working day.<\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2250\" aria-controls=\"faq-panel-2250\" aria-expanded=\"false\">\n\t\t\tWhat happens to the data collected for Nivel?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2250\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2250\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>Our GP medical post participates in the collection of data for scientific research by the Netherlands Institute for Healthcare Research (Nivel). Nivel has a very strict privacy policy and does not receive information from us that allows patients to be directly identified. Patients can request more information from our care provider (s) and also register their possible objections.  <\/p>\n\n\n\n<p>More information can be found on the website of Nivel Zorregistraties first line: <a href=\"http:\/\/www.nivel.nl\/zorgregistraties\" target=\"_blank\" rel=\"noreferrer noopener\">www.nivel.nl\/zorgregistraties<\/a> and for privacy protection: <a href=\"https:\/\/www.nivel.nl\/nl\/over-het-nivel\/privacyverklaring-nivel\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.nivel.nl\/nl\/NZR\/over-nivel\/privacybescherming<\/a><\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n\t\t<\/dl>\n\t\t\t\t\t\t<noscript>Enable JavaScript to make FAQ clickable<\/noscript>\n\t\t<dl class=\"accordion\">\n\t\t\t<div class=\"h2\">Privacy<\/div>\n\t\t\t<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2252\" aria-controls=\"faq-panel-2252\" aria-expanded=\"false\">\n\t\t\tHow is my privacy protected?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2252\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2252\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>See <a href=\"https:\/\/hapmaastricht.nl\/en\/privacy\/\">Privacy policy<\/a>.<\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2282\" aria-controls=\"faq-panel-2282\" aria-expanded=\"false\">\n\t\t\tWhy are telephone conversations recorded?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2282\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2282\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>All conversations are recorded for the following reasons:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>To prevent any misunderstandings arising at a later stage about whether things were done correctly, for instance in the event of a complaint or a difference of opinion about advice given.<\/li>\n\n\n\n<li>To be able to evaluate conversations between the patient and the assistant and between the assistant and the doctor on duty within the framework of quality monitoring.<\/li>\n\n\n\n<li>For the purposes of checking the quality of the telephone communications and improving this if<\/li>\n\n\n\n<li>In case of any complaints, use the conversation as a source of information in the event of complaints from patients.<\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2254\" aria-controls=\"faq-panel-2254\" aria-expanded=\"false\">\n\t\t\tDoes the GP Emergency Post record telephone conversations? Is this allowed?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2254\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2254\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>Yes. All telephone conversations with people who call the GP Emergency Post will automatically be recorded. They will be stored in a secure environment for one year, in accordance with the statutory guideline. The conversations are recorded from the moment that the doctor&#8217;s assistant answers the telephone until the moment that the connection with the doctor&#8217;s assistant or the GP is broken.  <\/p>\n\n<p>A number of strict rules &#8211; statutory and internal &#8211; apply to the recording of the conversations. For instance, the recording of the conversations has been reported to the Dutch Data Protection Authority (College Bescherming Persoonsgegevens). Within the GP Emergency Post, strict rules apply to listening to conversations again at a later date. These rules are set out in a protocol. Why are telephone conversations reco   <\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n\t\t<\/dl>\n\t\t\t\t\t\t<noscript>Enable JavaScript to make FAQ clickable<\/noscript>\n\t\t<dl class=\"accordion\">\n\t\t\t<div class=\"h2\">Home visite by the doctor on duty<\/div>\n\t\t\t<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2272\" aria-controls=\"faq-panel-2272\" aria-expanded=\"false\">\n\t\t\tI don&#8217;t have transport. Can the GP come to me?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2272\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2272\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>No. Not having transport is not a reason to send the emergency doctor on duty. Patients must take care of their own transport. The GP on duty will only visit the patient at home if transport is not possible for medical reasons.   <\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2274\" aria-controls=\"faq-panel-2274\" aria-expanded=\"false\">\n\t\t\tAre there time limits within which the visiting doctor must reach the patient?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2274\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2274\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>This depends on the judgement of the patient&#8217;s condition. In cases requiring real urgency &#8211; for instance if the patient&#8217;s life is or could be in danger &#8211; the rule is applied that a medical expert must arrive within 15 minutes. This could be the GP on duty at the GP Emergency Post or it could be an ambulance. If the patient&#8217;s condition is less critical, the GP on duty will try to reach the patient as soon as possible. Naturally, emergency cases take precedence over less urgent visits, as is the case for your own GP.     <\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2276\" aria-controls=\"faq-panel-2276\" aria-expanded=\"false\">\n\t\t\tWhat is the role of the doctor&#8217;s driver?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2276\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2276\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>If you cannot be transported to the GP Emergency Post for medical reasons, a GP will visit you at home. The GP will be brought by a driver who can also provide medical assistance. The driver has been given special training for this role. For instance, at the instructions of the doctor, the driver can hand the doctor medical instruments, or operate equipment used by the doctor.   <\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-7734\" aria-controls=\"faq-panel-7734\" aria-expanded=\"false\">\n\t\t\tHow does the doctor get to the right address as quickly as possible?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-7734\" class=\"accordion__panel\" aria-labelledby=\"faq-header-7734\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>The drivers of the doctor on duty have a great deal of knowledge of the region. In addition, the cars are equipped with a navigation system that shows the way<\/p>.\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2278\" aria-controls=\"faq-panel-2278\" aria-expanded=\"false\">\n\t\t\tHow will the GP get to the right address as quickly as possible?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2278\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2278\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>The drivers of the GP on duty are very familiar with and knowledgeable about the region. The cars are also equipped with a navigation system. <\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2280\" aria-controls=\"faq-panel-2280\" aria-expanded=\"false\">\n\t\t\tIn which circumstances can a GP use a flashing light and siren when driving?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/en\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2280\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2280\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p>The drivers of the GP on duty are allowed to use a flashing light and a siren in cases when time is of the essence and a person&#8217;s life is in danger and the doctor needs to reach the patient as quickly as possible. In principle, as is the case with ambulances, the doctor should arrive within 15 minutes.  <\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n\t\t<\/dl>\n\t<script type=\"application\/ld+json\">\n\t{ \"@context\": \"https:\/\/schema.org\", \"@graph\": [{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/what-is-the-gp-medical-post-maastricht-heuvelland-foundation-stichting-huisartsenspoedpost-maastricht-heuvelland\\\/\",\"position\":1,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/what-is-the-gp-medical-post-maastricht-heuvelland-foundation-stichting-huisartsenspoedpost-maastricht-heuvelland\\\/\",\"answerCount\":1,\"name\":\"What is the GP Emergency Post Maastricht &amp; Heuvelland foundation (Stichting Huisartsenpost Maastricht &amp; Heuvelland)?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<p><br\\\/>The GP Emergency Post Maastricht en Heuvelland foundation is a cooperative venture between all GPs in the municipalities of Eijsden-Margraten, Maastricht, Meerssen and Valkenburg aan de Geul providing urgent GP care outside regular consultation hours: every day between 5:00 PM and 8:00 AM, throughout the weekend, and on all recognized public holidays.<\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/can-i-just-go-to-the-physician-emergency-post\\\/\",\"position\":2,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/can-i-just-go-to-the-physician-emergency-post\\\/\",\"answerCount\":1,\"name\":\"Can I just go to the GP emergency room?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>No. It is important for yourself and for the organization to first call the GP emergency room and present your complaint to the physician's assistant you get on the line. Together, you and the doctor's assistant will determine whether or not an appointment is needed for a consultation, or if a doctor will visit you at home. The phone number of the Maastricht and Heuvelland GP emergency room is: <\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/what-kind-of-problems-cannot-be-dealt-with-by-the-gp-medical-post\\\/\",\"position\":3,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/what-kind-of-problems-cannot-be-dealt-with-by-the-gp-medical-post\\\/\",\"answerCount\":1,\"name\":\"What kind of problems cannot be dealt with by the GP Emergency Post?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<p>Troublesome but non-urgent problems can wait until your own GP practice is open again for consultations Repeat prescriptions can only be issued for medicines that are absolutely essential and only for a short period. You should not consult the GP Emergency Post for a second opinion or if you don't have time on normal working days to see your own GP.<\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/i-am-in-the-area-on-holiday-or-visiting-people-and-i-urgently-need-to-see-a-gp-outside-regular-consultation-hours-can-i-call-the-gp-medical-post\\\/\",\"position\":4,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/i-am-in-the-area-on-holiday-or-visiting-people-and-i-urgently-need-to-see-a-gp-outside-regular-consultation-hours-can-i-call-the-gp-medical-post\\\/\",\"answerCount\":1,\"name\":\"I am in the area on holiday or visiting people, and I urgently need to see a GP outside regular consultation hours. Can I call the GP Emergency Post?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<p>Yes, of course you can call. If your own GP is not affiliated to the GP Emergency Post scheme, you can call the GP Emergency Post Maastricht en Heuvelland for urgent cases outside regular consultation hours. If you come to the GP Emergency Post for a consultation, you will need to pay either electronically (by debit card) or in cash straight away. You will receive a receipt for this. In case of a telephone consultation, an invoice will be sent to your home address. You can then declare the costs to your health insurance provider.     <\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/why-do-i-have-to-identify-myself-when-visiting-the-gp-medical-post\\\/\",\"position\":5,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/why-do-i-have-to-identify-myself-when-visiting-the-gp-medical-post\\\/\",\"answerCount\":1,\"name\":\"Why do I have to identify myself when visiting the GP Medical Post?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<p>Identification is required, see <a href=\\\"https:\\\/\\\/www.rijksoverheid.nl\\\/onderwerpen\\\/identificatieplicht\\\/vraag-en-antwoord\\\/identificatieplicht-zorg\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">https:\\\/\\\/www.rijksoverheid.nl\\\/onderwerpen\\\/identificatieplicht\\\/vraag-en-antwoord\\\/identificatieplicht-zorg<\\\/a>. Furthermore it is important to register the correct data in connection with the invoice. Always bring your ID showing your Social security number and your insurance card with you to the GP Medical Post. <\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/what-is-a-triage-consultation\\\/\",\"position\":6,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/what-is-a-triage-consultation\\\/\",\"answerCount\":1,\"name\":\"What is a triage consultation?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>When you call the GP medical post, you will be connected to a triagist. This is a doctor's assistant who has been trained to determine the urgency of a complaint based on a number of questions. Sometimes it turns out that it is not necessary for you to be seen by a doctor and you will receive advice by telephone. This is called a triage consultation.We used to call this a telephone consultation.<\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/i-am-a-student-and-looking-for-a-general-practitioner\\\/\",\"position\":7,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/i-am-a-student-and-looking-for-a-general-practitioner\\\/\",\"answerCount\":1,\"name\":\"I am a student and looking for a general practitioner\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>If you are living in Maastricht or surroundings you need a general practitioner (in Dutch 'huisarts') who can take care of you when needed. Check <a href=\\\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/practices\\\/\\\">affiliated GP's<\\\/a> to find a genral pratitioner in your neighbourhood.  <\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/why-have-i-received-an-invoice-for-medicines-that-the-doctor-at-the-gp-medical-post-has-administered-to-me\\\/\",\"position\":8,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/why-have-i-received-an-invoice-for-medicines-that-the-doctor-at-the-gp-medical-post-has-administered-to-me\\\/\",\"answerCount\":1,\"name\":\"Why have I received an invoice for medicines that the doctor at the GP medical post has administered to me?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<p>Your situation was such that the medicines had to be administered immediately during the consultation at the GP medical post or at your home. It concerned medicines that fall into the category for which payment must be made. Your details have therefore been passed on to the pharmacy afterwards, so that invoicing can take place. In this case, you could not go to the pharmacy yourself to collect the medicines and receive the invoice.   <\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/does-the-doctor-at-the-gp-medical-post-know-which-medicines-i-use\\\/\",\"position\":9,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/does-the-doctor-at-the-gp-medical-post-know-which-medicines-i-use\\\/\",\"answerCount\":1,\"name\":\"Does the doctor at the GP Emergency Post know which medicines I use?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<p>No. This is why it is important to bring along an up-to-date overview of the medicines you are currently using. (You can pick up this overview from your own pharmacy.) <\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/the-doctor-at-the-gp-medical-post-has-prescribed-medicine-how-can-i-get-that-medicine-in-the-middle-of-the-night\\\/\",\"position\":10,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/the-doctor-at-the-gp-medical-post-has-prescribed-medicine-how-can-i-get-that-medicine-in-the-middle-of-the-night\\\/\",\"answerCount\":1,\"name\":\"The doctor at the GP Medical Post has prescribed medicine. How can I get that medicine in the middle of the night?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>See <a href=\\\"\\\/en\\\/pharmacies\\\/pharmacy-maastricht-umc\\\/\\\">Pharmacy<\\\/a>.<\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/i-have-run-out-of-my-medication-can-i-get-a-repeat-prescription-via-the-gp-medical-post\\\/\",\"position\":11,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/i-have-run-out-of-my-medication-can-i-get-a-repeat-prescription-via-the-gp-medical-post\\\/\",\"answerCount\":1,\"name\":\"I have run out of my medication. Can I get a repeat prescription via the GP Emergency Post?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<p>Only in urgent cases the GP Emergency Post issues repeat prescriptions. You will never be given a prescription for more of the medication than is required until you can contact your own GP for a repeat prescription. Certain medicines are never provided by the GP Emergency Post.  <\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/complaints-compliments\\\/\",\"position\":12,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/complaints-compliments\\\/\",\"answerCount\":1,\"name\":\"Complaints \\\/ Compliments\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:heading {\\\"level\\\":3} -->\\n<h3 class=\\\"wp-block-heading\\\"><br>Complaints<\\\/h3>\\n<!-- \\\/wp:heading -->\\n\\n<!-- wp:paragraph -->\\n<p>Discuss the complaint immediately with the general practitioner or employee of the General Practitioner. Is this not possible?\\u00a0Then you can submit the complaint to an independent and impartial complaints officer via <a href=\\\"mailto:info@hapmaastricht.nl\\\">info@hapmaastricht.nl<\\\/a>. You will then be asked to fill in a <a href=\\\"https:\\\/\\\/hapmaastricht.nl\\\/wp-content\\\/uploads\\\/sites\\\/30\\\/2026\\\/03\\\/AKKOORDVERKLARING-Inzage-medisch-dossier.docx\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">\\\"Declaration of Professional Secrecy Agreement\\\".<\\\/a> This written permission is required to be able to register your complaint and to discuss it with the employees involved. Once the permission has been received, your complaint can be processed. In this process, no judgment is expressed as to whether or not your complaint is justified. If you prefer to have telephone contact with the complaints officer first, you can make an appointment via the secretariat (043-3874204), the complaints officer will ask you to report your complaint in writing after this appointment.<\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:heading -->\\n<h2 class=\\\"wp-block-heading\\\">Contact details complaints officer<\\\/h2>\\n<!-- \\\/wp:heading -->\\n\\n<!-- wp:heading {\\\"level\\\":3} -->\\n<h3 class=\\\"wp-block-heading\\\"><\\\/h3>\\n<!-- \\\/wp:heading -->\\n\\n<!-- wp:heading {\\\"level\\\":3} -->\\n<h3 class=\\\"wp-block-heading\\\">By letter<\\\/h3>\\n<!-- \\\/wp:heading -->\\n\\n<!-- wp:paragraph -->\\n<p>Stichting Huisartsenpost Maastricht &amp; Heuvelland, <br>attn. Complaints officer<br>Reply number 126<br>6200 WC Maastricht<\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:heading {\\\"level\\\":3} -->\\n<h3 class=\\\"wp-block-heading\\\">Mail<\\\/h3>\\n<!-- \\\/wp:heading -->\\n\\n<!-- wp:paragraph -->\\n<p><a href=\\\"mailto:info@hapmaastricht.nl\\\">info@hapmaastricht.nl<\\\/a><\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:paragraph -->\\n<p>If the mediation process with the complaints officer is unsuccessful, you can decide to submit the complaint to the General Practitioner Care Disputes Committee. For more information see:&nbsp;<a href=\\\"https:\\\/\\\/www.skge.nl\\\/patienten\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">www.skge.nl\\\/patienten<\\\/a>.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:heading {\\\"level\\\":3} -->\\n<h3 class=\\\"wp-block-heading\\\">Compliments<\\\/h3>\\n<!-- \\\/wp:heading -->\\n\\n<!-- wp:paragraph -->\\n<p>If you would like to give a compliment about the General Practitioner&nbsp;and\\\/or your treatment&nbsp;, we would like to hear from you. You can send us an e-mail via&nbsp;<a href=\\\"mailto:info@hapmaastricht.nl\\\">info@hapmaastricht.nl<\\\/a><\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/what-does-a-visit-to-the-gp-mergency-post-cost\\\/\",\"position\":13,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/what-does-a-visit-to-the-gp-mergency-post-cost\\\/\",\"answerCount\":1,\"name\":\"What does a visit to the GP Emergency Post cost?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>The current rates are shown <a href=\\\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/rates\\\/\\\">here<\\\/a>. These rates apply in the evenings, at night, and at weekends, and have been determined by law by the Dutch Healthcare Authority (Nederlandse Zorgautoriteit, NZa).<\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/i-only-spoke-to-the-doctors-assistant-but-i-still-received-an-invoice-why-is-that\\\/\",\"position\":14,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/i-only-spoke-to-the-doctors-assistant-but-i-still-received-an-invoice-why-is-that\\\/\",\"answerCount\":1,\"name\":\"I only spoke to the doctor&#8217;s assistant but I still received an invoice. Why is that?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<p>Any time you contact the GP Emergency Post and are given medical advice over the telephone, you or your health insurance provider will receive an invoice. You will still receive an invoice even if your only contact was with the doctor's assistant and he\\\/she provided you with medical advice. The doctor's assistant has been trained for this and does this under the responsibility of the GP on duty. The medical advice given by the doctor's assistant is always assessed afterwards by a GP.    <\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/how-can-i-get-a-bill-while-i-did-not-go-to-the-scheduled-appointment\\\/\",\"position\":15,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/how-can-i-get-a-bill-while-i-did-not-go-to-the-scheduled-appointment\\\/\",\"answerCount\":1,\"name\":\"How can I get a bill while I did not go to the scheduled appointment?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<p>If you don't appear at an appointment that was scheduled for you, you get an invoice for a phone consultation.<\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/do-the-gps-have-access-to-my-medical-details\\\/\",\"position\":16,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/do-the-gps-have-access-to-my-medical-details\\\/\",\"answerCount\":1,\"name\":\"Do the GPs have access to my medical details?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<p>This is only possible if you give your permission to your own doctor and your own pharmacy Ask them for a consent form and fill it in. When needed the GP on duty can check your medical details. <\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/will-my-own-gp-be-informed-if-i-have-had-contact-with-the-gp-medical-post\\\/\",\"position\":17,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/will-my-own-gp-be-informed-if-i-have-had-contact-with-the-gp-medical-post\\\/\",\"answerCount\":1,\"name\":\"Will my own GP be informed if I have had contact with the GP Emergency Post?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<p>Yes. Your own GP will be informed about your contact with the GP Emergency Post on the next working day.<\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/what-happens-to-the-data-collected-for-nivel\\\/\",\"position\":18,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/what-happens-to-the-data-collected-for-nivel\\\/\",\"answerCount\":1,\"name\":\"What happens to the data collected for Nivel?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>Our GP medical post participates in the collection of data for scientific research by the Netherlands Institute for Healthcare Research (Nivel). Nivel has a very strict privacy policy and does not receive information from us that allows patients to be directly identified. Patients can request more information from our care provider (s) and also register their possible objections.  <\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:paragraph -->\\n<p>More information can be found on the website of Nivel Zorregistraties first line: <a href=\\\"http:\\\/\\\/www.nivel.nl\\\/zorgregistraties\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">www.nivel.nl\\\/zorgregistraties<\\\/a> and for privacy protection: <a href=\\\"https:\\\/\\\/www.nivel.nl\\\/nl\\\/over-het-nivel\\\/privacyverklaring-nivel\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">https:\\\/\\\/www.nivel.nl\\\/nl\\\/NZR\\\/over-nivel\\\/privacybescherming<\\\/a><\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/how-is-my-privacy-protected\\\/\",\"position\":19,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/how-is-my-privacy-protected\\\/\",\"answerCount\":1,\"name\":\"How is my privacy protected?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>See <a href=\\\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/privacy\\\/\\\">Privacy policy<\\\/a>.<\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/why-are-telephone-conversations-recorded\\\/\",\"position\":20,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/why-are-telephone-conversations-recorded\\\/\",\"answerCount\":1,\"name\":\"Why are telephone conversations recorded?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<p>All conversations are recorded for the following reasons:<\\\/p>\\n<!-- \\\/wp:paragraph --><!-- wp:list -->\\n<ul><!-- wp:list-item {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<li>To prevent any misunderstandings arising at a later stage about whether things were done correctly, for instance in the event of a complaint or a difference of opinion about advice given.<\\\/li>\\n<!-- \\\/wp:list-item -->\\n\\n<!-- wp:list-item {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<li>To be able to evaluate conversations between the patient and the assistant and between the assistant and the doctor on duty within the framework of quality monitoring.<\\\/li>\\n<!-- \\\/wp:list-item -->\\n\\n<!-- wp:list-item {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<li>For the purposes of checking the quality of the telephone communications and improving this if<\\\/li>\\n<!-- \\\/wp:list-item -->\\n\\n<!-- wp:list-item {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<li>In case of any complaints, use the conversation as a source of information in the event of complaints from patients.<\\\/li>\\n<!-- \\\/wp:list-item --><\\\/ul>\\n<!-- \\\/wp:list -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/does-the-gp-medical-post-record-telephone-conversations-is-this-allowed\\\/\",\"position\":21,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/does-the-gp-medical-post-record-telephone-conversations-is-this-allowed\\\/\",\"answerCount\":1,\"name\":\"Does the GP Emergency Post record telephone conversations? Is this allowed?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<p>Yes. All telephone conversations with people who call the GP Emergency Post will automatically be recorded. They will be stored in a secure environment for one year, in accordance with the statutory guideline. The conversations are recorded from the moment that the doctor's assistant answers the telephone until the moment that the connection with the doctor's assistant or the GP is broken.  <\\\/p>\\n<!-- \\\/wp:paragraph --><!-- wp:paragraph {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<p>A number of strict rules - statutory and internal - apply to the recording of the conversations. For instance, the recording of the conversations has been reported to the Dutch Data Protection Authority (College Bescherming Persoonsgegevens). Within the GP Emergency Post, strict rules apply to listening to conversations again at a later date. These rules are set out in a protocol. Why are telephone conversations reco   <\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/i-dont-have-transport-can-the-gp-come-to-me\\\/\",\"position\":22,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/i-dont-have-transport-can-the-gp-come-to-me\\\/\",\"answerCount\":1,\"name\":\"I don&#8217;t have transport. Can the GP come to me?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<p>No. Not having transport is not a reason to send the emergency doctor on duty. Patients must take care of their own transport. The GP on duty will only visit the patient at home if transport is not possible for medical reasons.   <\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/are-there-time-limits-within-which-the-visiting-doctor-must-reach-the-patient\\\/\",\"position\":23,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/are-there-time-limits-within-which-the-visiting-doctor-must-reach-the-patient\\\/\",\"answerCount\":1,\"name\":\"Are there time limits within which the visiting doctor must reach the patient?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<p>This depends on the judgement of the patient's condition. In cases requiring real urgency - for instance if the patient's life is or could be in danger - the rule is applied that a medical expert must arrive within 15 minutes. This could be the GP on duty at the GP Emergency Post or it could be an ambulance. If the patient's condition is less critical, the GP on duty will try to reach the patient as soon as possible. Naturally, emergency cases take precedence over less urgent visits, as is the case for your own GP.     <\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/what-is-the-role-of-the-doctors-driver\\\/\",\"position\":24,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/what-is-the-role-of-the-doctors-driver\\\/\",\"answerCount\":1,\"name\":\"What is the role of the doctor&#8217;s driver?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<p>If you cannot be transported to the GP Emergency Post for medical reasons, a GP will visit you at home. The GP will be brought by a driver who can also provide medical assistance. The driver has been given special training for this role. For instance, at the instructions of the doctor, the driver can hand the doctor medical instruments, or operate equipment used by the doctor.   <\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/how-does-the-doctor-get-to-the-right-address-as-quickly-as-possible\\\/\",\"position\":25,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/how-does-the-doctor-get-to-the-right-address-as-quickly-as-possible\\\/\",\"answerCount\":1,\"name\":\"How does the doctor get to the right address as quickly as possible?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>The drivers of the doctor on duty have a great deal of knowledge of the region. In addition, the cars are equipped with a navigation system that shows the way<\\\/p>.\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/how-will-the-gp-get-to-the-right-address-as-quickly-as-possible\\\/\",\"position\":26,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/how-will-the-gp-get-to-the-right-address-as-quickly-as-possible\\\/\",\"answerCount\":1,\"name\":\"How will the GP get to the right address as quickly as possible?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<p>The drivers of the GP on duty are very familiar with and knowledgeable about the region. The cars are also equipped with a navigation system. <\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/in-which-circumstances-can-a-gp-use-a-flashing-light-and-siren-when-driving\\\/\",\"position\":27,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/en\\\/faqs\\\/in-which-circumstances-can-a-gp-use-a-flashing-light-and-siren-when-driving\\\/\",\"answerCount\":1,\"name\":\"In which circumstances can a GP use a flashing light and siren when driving?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph {\\\"translatedWithWPMLTM\\\":\\\"1\\\"} -->\\n<p>The drivers of the GP on duty are allowed to use a flashing light and a siren in cases when time is of the essence and a person's life is in danger and the doctor needs to reach the patient as quickly as possible. In principle, as is the case with ambulances, the doctor should arrive within 15 minutes.  <\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"}] }\n<\/script>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":34,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_trash_the_other_posts":false,"editor_notices":[],"footnotes":""},"class_list":["post-2207","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Frequently asked questions - GP Emergency Post Maastricht<\/title>\n<meta name=\"description\" content=\"Frequently asked questions about visits to the GP, costs, medications, privacy, a visit from the doctor on duty.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hapmaastricht.nl\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently asked questions - 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