The Board of the General Practitioner attaches great importance to involvement of and participation opportunities for patients to improve the quality of care. The Participation of Clients in Healthcare Institutions Act (WMCZ) fits in seamlessly with this and thus provides all institutions with a legal basis for the establishment of a Client Council. That is why it was decided in 2022 to set up such a council for the General Practitioner Maastricht and Heuvelland.<\/p>\n\n\n\n
The purpose of the Client Council is to represent the common interests of clients. We look with the eyes of all residents of the region at the way in which the General Practitioner carries out his tasks. After all, any resident can be a patient of the General Practitioner at some point. The Client Council has the legal authority to provide solicited and unsolicited advice to the Executive Board on subjects that are important to clients. Patient information, protection of privacy and the complaints procedure are examples of this. The Board of the General Practitioner and the Client Council hold regular meetings about this.<\/p>\n\n\n\n
The Client Council focuses on the general interest of patients who make use of the care offered under the responsibility of General Practitioner Maastricht en Heuvelland. The council has opportunities to think along and discuss a wide range of topics. If you have suggestions for improving the quality of care and communication about it, you are cordially invited to contact the Client Council.<\/p>\n\n\n\n
The Client Council currently consists of five members. These members represent clients from the entire catchment area of the General Practitioner Maastricht and Heuvelland and have no substantive or business ties with the General Practitioner.<\/p>\n\n\n\n
John Wintjens, chairman
Koos Munnecom, secretary
Trudy Dolmans
Annemiek Wijnheijmer
Janny de Vries
Toine Camps
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There are no vacancies at the moment.<\/p>\n\n\n\n
Download the 2025 annual report here<\/a> .<\/p>\n\n\n\n You can contact the Client Council by filling in the form below. Your question\/comment will be discussed at the next meeting of the council. You will then receive a substantive answer from us.<\/p>\n\n\n\n N.B. The Client Council does not handle complaints about general practitioners on duty or other employees of the General Practitioner. More information on how to file a complaint can be found here<\/a>.<\/p>\n\n\n\nContact<\/h2>\n\n\n