{"id":2073,"date":"2023-05-02T13:35:26","date_gmt":"2023-05-02T11:35:26","guid":{"rendered":"https:\/\/multisite.mindd.dev\/hap-maastricht\/?post_type=faq&#038;p=2073"},"modified":"2026-03-31T11:38:54","modified_gmt":"2026-03-31T09:38:54","slug":"klagomal-komplimanger","status":"publish","type":"faq","link":"https:\/\/hapmaastricht.nl\/sv\/vanliga-fr\u00e5gor\/klagomal-komplimanger\/","title":{"rendered":"Klagom\u00e5l \/ Komplimanger"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><br>Klagom\u00e5l<\/h3>\n\n\n\n<p>Diskutera klagom\u00e5let omedelbart med husl\u00e4karen eller den anst\u00e4llde p\u00e5 GP Emergency Post. \u00c4r det inte m\u00f6jligt?\u00a0Sedan kan du l\u00e4mna in klagom\u00e5let till en oberoende och opartisk klagom\u00e5lsansvarig via <a href=\"mailto:info@hapmaastricht.nl\">info@hapmaastricht.nl<\/a>. Du kommer sedan att bli ombedd att fylla i ett <a href=\"https:\/\/hapmaastricht.nl\/wp-content\/uploads\/sites\/30\/2026\/03\/AKKOORDVERKLARING-Inzage-medisch-dossier.docx\" target=\"_blank\" rel=\"noreferrer noopener\">&#8221;Avtal om professionell sekretess&#8221;.<\/a> Detta skriftliga tillst\u00e5nd kr\u00e4vs f\u00f6r att kunna registrera ditt klagom\u00e5l och diskutera det med de anst\u00e4llda som \u00e4r involverade. N\u00e4r tillst\u00e5ndet har mottagits kan ditt klagom\u00e5l behandlas. I denna process g\u00f6rs ingen bed\u00f6mning om huruvida ditt klagom\u00e5l \u00e4r ber\u00e4ttigat eller inte. Om du f\u00f6redrar att ha telefonkontakt med klagom\u00e5lsansvarig f\u00f6rst kan du boka en tid via sekretariatet (043-3874204), d\u00e4r klagom\u00e5lshandl\u00e4ggaren kommer att be dig rapportera ditt klagom\u00e5l skriftligen efter detta m\u00f6te.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Kontaktuppgifter klagom\u00e5lsansvarig<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">Per brev<\/h3>\n\n\n\n<p>Stichting Huisartsenpost Maastricht &amp; Heuvelland, <br>attn. Klagom\u00e5lsansvarig<br>Svarsnummer 126<br>6200 WC Maastricht<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Post<\/h3>\n\n\n\n<p><a href=\"mailto:info@hapmaastricht.nl\">info@hapmaastricht.nl<\/a><\/p>\n\n\n\n<p>Om medlingsprocessen med klagom\u00e5lshandl\u00e4ggaren misslyckas kan du besluta att l\u00e4mna in klagom\u00e5let till General Practitioner Care Disputes Committee. F\u00f6r mer information, se:&nbsp;<a href=\"https:\/\/www.skge.nl\/patienten\" target=\"_blank\" rel=\"noreferrer noopener\">www.skge.nl\/patienten<\/a>.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Komplimanger<\/h3>\n\n\n\n<p>Om du vill ge en komplimang om GP Emergency Post&nbsp;och\/eller din behandling&nbsp;, vill vi g\u00e4rna h\u00f6ra fr\u00e5n dig. Du kan skicka oss ett mejl via&nbsp;<a href=\"mailto:info@hapmaastricht.nl\">info@hapmaastricht.nl<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Klagom\u00e5l Diskutera klagom\u00e5let direkt med l\u00e4karen eller arbetstagaren hos General Practitioners Emergency Post. Fungerar det inte? D\u00e5 kan du l\u00e4mna in klagom\u00e5let till en oberoende och opartisk klagom\u00e5lsombud. Alla klagom\u00e5l som mottagits av klagom\u00e5lsansvarig, b\u00e5de per telefon och skriftligen, kan behandlas. Denna process bed\u00f6mer inte om ditt klagom\u00e5l \u00e4r motiverat eller inte. Kontaktuppgifter klagom\u00e5lsansvarig Telefon 043 -387 42 04 (m\u00e5n-tors kl. 10\u201412) Genom brev Stichting Huisartsenpost Maastricht &amp; Heuvelland, attn. Klagom\u00e5lsombud Svarsnummer 126 6200 WC Maastricht Mail info@hapmaastricht.nl Om medlingsprocessen med klagom\u00e5lsombudet misslyckas kan du [&#8230;]<\/p>\n","protected":false},"menu_order":229,"template":"","meta":{"_acf_changed":false,"_trash_the_other_posts":false,"editor_notices":[],"footnotes":""},"question_type":[41],"class_list":["post-2073","faq","type-faq","status-publish","hentry","question_type-klagomal-komplimanger"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Klagom\u00e5l eller komplimang? - L\u00e4karens akutpost Maastricht<\/title>\n<meta name=\"description\" content=\"Diskutera klagom\u00e5let direkt med l\u00e4karen eller anst\u00e4lld hos General Practitioner Emergency Post. Fungerar det inte? Rapportera till klagom\u00e5lsansvarig.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hapmaastricht.nl\/sv\/vanliga-fr\u00e5gor\/klagomal-komplimanger\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Klagom\u00e5l eller komplimang? - L\u00e4karens akutpost Maastricht\" \/>\n<meta property=\"og:description\" content=\"Diskutera klagom\u00e5let direkt med l\u00e4karen eller anst\u00e4lld hos General Practitioner Emergency Post. Fungerar det inte? Rapportera till klagom\u00e5lsansvarig.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hapmaastricht.nl\/sv\/vanliga-fr\u00e5gor\/klagomal-komplimanger\/\" \/>\n<meta property=\"og:site_name\" content=\"L\u00e4karens akutpost Maastricht\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-31T09:38:54+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Ber\u00e4knad l\u00e4stid\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minut\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/hapmaastricht.nl\/sv\/vanliga-fr\u00e5gor\/klagomal-komplimanger\/\",\"url\":\"https:\/\/hapmaastricht.nl\/sv\/vanliga-fr\u00e5gor\/klagomal-komplimanger\/\",\"name\":\"Klagom\u00e5l eller komplimang? - L\u00e4karens akutpost Maastricht\",\"isPartOf\":{\"@id\":\"https:\/\/hapmaastricht.nl\/sv\/#website\"},\"datePublished\":\"2023-05-02T11:35:26+00:00\",\"dateModified\":\"2026-03-31T09:38:54+00:00\",\"description\":\"Diskutera klagom\u00e5let direkt med l\u00e4karen eller anst\u00e4lld hos General Practitioner Emergency Post. Fungerar det inte? Rapportera till klagom\u00e5lsansvarig.\",\"breadcrumb\":{\"@id\":\"https:\/\/hapmaastricht.nl\/sv\/vanliga-fr\u00e5gor\/klagomal-komplimanger\/#breadcrumb\"},\"inLanguage\":\"sv-SE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/hapmaastricht.nl\/sv\/vanliga-fr\u00e5gor\/klagomal-komplimanger\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/hapmaastricht.nl\/sv\/vanliga-fr\u00e5gor\/klagomal-komplimanger\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/hapmaastricht.nl\/sv\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\",\"item\":\"https:\/\/hapmaastricht.nl\/sv\/vanliga-fr\u00e5gor\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Klagom\u00e5l\/komplimanger\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/hapmaastricht.nl\/sv\/#website\",\"url\":\"https:\/\/hapmaastricht.nl\/sv\/\",\"name\":\"L\u00e4karens akutpost Maastricht\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/hapmaastricht.nl\/sv\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"sv-SE\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Klagom\u00e5l eller komplimang? - L\u00e4karens akutpost Maastricht","description":"Diskutera klagom\u00e5let direkt med l\u00e4karen eller anst\u00e4lld hos General Practitioner Emergency Post. Fungerar det inte? Rapportera till klagom\u00e5lsansvarig.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/hapmaastricht.nl\/sv\/vanliga-fr\u00e5gor\/klagomal-komplimanger\/","og_locale":"sv_SE","og_type":"article","og_title":"Klagom\u00e5l eller komplimang? - L\u00e4karens akutpost Maastricht","og_description":"Diskutera klagom\u00e5let direkt med l\u00e4karen eller anst\u00e4lld hos General Practitioner Emergency Post. Fungerar det inte? Rapportera till klagom\u00e5lsansvarig.","og_url":"https:\/\/hapmaastricht.nl\/sv\/vanliga-fr\u00e5gor\/klagomal-komplimanger\/","og_site_name":"L\u00e4karens akutpost Maastricht","article_modified_time":"2026-03-31T09:38:54+00:00","twitter_card":"summary_large_image","twitter_misc":{"Ber\u00e4knad l\u00e4stid":"1 minut"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/hapmaastricht.nl\/sv\/vanliga-fr\u00e5gor\/klagomal-komplimanger\/","url":"https:\/\/hapmaastricht.nl\/sv\/vanliga-fr\u00e5gor\/klagomal-komplimanger\/","name":"Klagom\u00e5l eller komplimang? - L\u00e4karens akutpost Maastricht","isPartOf":{"@id":"https:\/\/hapmaastricht.nl\/sv\/#website"},"datePublished":"2023-05-02T11:35:26+00:00","dateModified":"2026-03-31T09:38:54+00:00","description":"Diskutera klagom\u00e5let direkt med l\u00e4karen eller anst\u00e4lld hos General Practitioner Emergency Post. Fungerar det inte? Rapportera till klagom\u00e5lsansvarig.","breadcrumb":{"@id":"https:\/\/hapmaastricht.nl\/sv\/vanliga-fr\u00e5gor\/klagomal-komplimanger\/#breadcrumb"},"inLanguage":"sv-SE","potentialAction":[{"@type":"ReadAction","target":["https:\/\/hapmaastricht.nl\/sv\/vanliga-fr\u00e5gor\/klagomal-komplimanger\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/hapmaastricht.nl\/sv\/vanliga-fr\u00e5gor\/klagomal-komplimanger\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/hapmaastricht.nl\/sv\/"},{"@type":"ListItem","position":2,"name":"FAQs","item":"https:\/\/hapmaastricht.nl\/sv\/vanliga-fr\u00e5gor\/"},{"@type":"ListItem","position":3,"name":"Klagom\u00e5l\/komplimanger"}]},{"@type":"WebSite","@id":"https:\/\/hapmaastricht.nl\/sv\/#website","url":"https:\/\/hapmaastricht.nl\/sv\/","name":"L\u00e4karens akutpost Maastricht","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/hapmaastricht.nl\/sv\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"sv-SE"}]}},"_links":{"self":[{"href":"https:\/\/hapmaastricht.nl\/sv\/wp-json\/wp\/v2\/faq\/2073","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hapmaastricht.nl\/sv\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/hapmaastricht.nl\/sv\/wp-json\/wp\/v2\/types\/faq"}],"version-history":[{"count":7,"href":"https:\/\/hapmaastricht.nl\/sv\/wp-json\/wp\/v2\/faq\/2073\/revisions"}],"predecessor-version":[{"id":9273,"href":"https:\/\/hapmaastricht.nl\/sv\/wp-json\/wp\/v2\/faq\/2073\/revisions\/9273"}],"wp:attachment":[{"href":"https:\/\/hapmaastricht.nl\/sv\/wp-json\/wp\/v2\/media?parent=2073"}],"wp:term":[{"taxonomy":"question_type","embeddable":true,"href":"https:\/\/hapmaastricht.nl\/sv\/wp-json\/wp\/v2\/question_type?post=2073"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}