{"id":100,"date":"2022-09-20T14:06:45","date_gmt":"2022-09-20T12:06:45","guid":{"rendered":"https:\/\/huisartsenspoedpost-zeist.mindd.dev\/?page_id=100"},"modified":"2025-07-10T09:57:29","modified_gmt":"2025-07-10T07:57:29","slug":"vanliga-fragor","status":"publish","type":"page","link":"https:\/\/hapmaastricht.nl\/sv\/vanliga-fragor\/","title":{"rendered":"Vanliga fr\u00e5gor och svar"},"content":{"rendered":"\n\n\t\t\t\t\t<noscript>Aktivera JavaScript f\u00f6r att g\u00f6ra vanliga fr\u00e5gor klickbara<\/noscript>\n\t\t<dl class=\"accordion\">\n\t\t\t<div class=\"h2\">Allm\u00e4n<\/div>\n\t\t\t<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2071\" aria-controls=\"faq-panel-2071\" aria-expanded=\"false\">\n\t\t\tJag \u00e4r student och vill skriva in mig hos en allm\u00e4nl\u00e4kare\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2071\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2071\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\">Som student som bor i Maastricht med omnejd beh\u00f6ver du en allm\u00e4nl\u00e4kare som finns d\u00e4r f\u00f6r dig om det beh\u00f6vs. Leta efter&nbsp;<a href=\"\/praktijken\">anslutna allm\u00e4nl\u00e4kare<\/a>&nbsp;och registrera dig hos en allm\u00e4nl\u00e4kare i ditt omr\u00e5de.&nbsp;<\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2069\" aria-controls=\"faq-panel-2069\" aria-expanded=\"false\">\n\t\t\tVad \u00e4r en triagekonsultation?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2069\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2069\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\">Om du ringer till v\u00e5rdcentralen f\u00e5r du en eller flera triagister p\u00e5 linjen. Detta \u00e4r en l\u00e4karassistent som \u00e4r utbildad f\u00f6r att avg\u00f6ra hur br\u00e5dskande ett klagom\u00e5l \u00e4r baserat p\u00e5 ett antal&nbsp;fr\u00e5gor. Ibland visar det sig att det inte \u00e4r n\u00f6dv\u00e4ndigt f\u00f6r dig att tr\u00e4ffa en husl\u00e4kare och du f\u00e5r r\u00e5d via telefon. Detta kallas f\u00f6r en triagekonsultation. Vi brukade kalla detta f\u00f6r en telefonkonsultation.<\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2067\" aria-controls=\"faq-panel-2067\" aria-expanded=\"false\">\n\t\t\tVarf\u00f6r m\u00e5ste jag identifiera mig n\u00e4r jag bes\u00f6ker allm\u00e4nl\u00e4karens akutmottagning?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2067\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2067\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\">Legitimation kr\u00e4vs enligt lag. <a href=\"https:\/\/www.rijksoverheid.nl\/onderwerpen\/identificatieplicht\/vraag-en-antwoord\/identificatieplicht-zorg.\" target=\"_blank\" rel=\"noreferrer noopener\">Klicka h\u00e4r f\u00f6r mer information. <\/a> <br>Identifiering g\u00f6r det ocks\u00e5 m\u00f6jligt f\u00f6r oss att registrera korrekt data f\u00f6r ans\u00f6kan hos sjukf\u00f6rs\u00e4kringen.  <br>Ta d\u00e4rf\u00f6r alltid med ditt identitetsbevis med din BSN och ditt f\u00f6rs\u00e4kringskort till husl\u00e4karens akutmottagning.<\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2065\" aria-controls=\"faq-panel-2065\" aria-expanded=\"false\">\n\t\t\tJag \u00e4r p\u00e5 semester eller bes\u00f6ker omr\u00e5det och beh\u00f6ver akut en husl\u00e4kare utanf\u00f6r mottagningstid. Kan jag d\u00e5 ringa?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2065\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2065\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\">Ja, du kan ringa oss. <br>Om din egen husl\u00e4kare inte \u00e4r ansluten till GP Emergency Post kan du kontakta GP Emergency Post Maastricht &amp; Heuvelland f\u00f6r akutv\u00e5rd utanf\u00f6r kontorstid. <br>Om du bes\u00f6ker GP:s akutmottagning f\u00f6r en konsultation m\u00e5ste du betala direkt elektroniskt (PIN) eller kontant. <br>Du kommer att f\u00e5 ett kvitto p\u00e5 detta. <br>Under en telefonkonsultation f\u00e5r du en faktura hemma. <br>Du kan sedan sj\u00e4lv g\u00f6ra ers\u00e4ttning f\u00f6r kostnaderna fr\u00e5n ditt f\u00f6rs\u00e4kringsbolag.<\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2063\" aria-controls=\"faq-panel-2063\" aria-expanded=\"false\">\n\t\t\tVilka problem kan jag undvika att g\u00e5 till akutmottagningen med?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2063\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2063\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\">Kan ditt klagom\u00e5l v\u00e4nta till n\u00e4sta arbetsdag? D\u00e5 kan du g\u00e5 till din egen husl\u00e4kare. <br><a href=\"https:\/\/hapmaastricht.nl\/gezondheidsklachten\/\" data-type=\"page\" data-id=\"382\">L\u00e4s ocks\u00e5 denna information om h\u00e4lsoproblem f\u00f6rst. <\/a><br>Beh\u00f6ver du medicin? Se till att du best\u00e4ller en ny leverans i tid via din egen l\u00e4kare.<br>V\u00e5rdcentralen skriver endast ut upprepade recept om det inte finns n\u00e5got annat alternativ. <br>Du f\u00e5r <span style=\"text-decoration: underline\">inte<\/span> ringa v\u00e5rdcentralen eftersom du inte har tid att bes\u00f6ka din egen husl\u00e4kare under dagen. Eller om du vill ha en second opinion. Vi kallar detta en second opinion. <br><\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2061\" aria-controls=\"faq-panel-2061\" aria-expanded=\"false\">\n\t\t\tKan jag bara g\u00e5 till allm\u00e4nl\u00e4karens akutmottagning?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2061\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2061\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\">Nej. Du borde alltid ringa oss f\u00f6rst. <br>Triagesjuksk\u00f6terskan kommer sedan att arbeta med dig f\u00f6r att se vad som beh\u00f6vs f\u00f6r att hj\u00e4lpa dig. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/hapmaastricht.nl\/gezondheidsklachten\/\" data-type=\"page\" data-id=\"382\">L\u00e4s mer om h\u00e4lsoproblem h\u00e4r.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c4r situationen livshotande? Ring alltid 112 omedelbart. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Telefonnumret till allm\u00e4nl\u00e4karnas akutstation Maastricht och Heuvelland \u00e4r: <span translate=\"no\">043 7500123<\/span>.<\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2058\" aria-controls=\"faq-panel-2058\" aria-expanded=\"false\">\n\t\t\tVad \u00e4r Maastricht &amp; Heuvelland GP Post Foundation?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2058\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2058\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\"><br>Stiftelsen f\u00f6r allm\u00e4nl\u00e4kares akutstation Maastricht &amp; Heuvelland (SHMH) \u00e4r ett samarbete mellan alla allm\u00e4nl\u00e4kare i kommunerna:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Eijsden-Margraten<\/li>\n\n\n\n<li>Maastricht<\/li>\n\n\n\n<li>Meerssen<\/li>\n\n\n\n<li>Valkenburg aan de Geul<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Vi erbjuder akutv\u00e5rd f\u00f6r husl\u00e4kare utanf\u00f6r kontorstid. Vi \u00e4r \u00f6ppna:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Varje dag mellan 17:00 och 8:00<\/li>\n\n\n\n<li>P\u00e5 helgerna<\/li>\n\n\n\n<li>P\u00e5 allm\u00e4nna helgdagar<\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n\t\t<\/dl>\n\t\t\t\t\t\t<noscript>Aktivera JavaScript f\u00f6r att g\u00f6ra vanliga fr\u00e5gor klickbara<\/noscript>\n\t\t<dl class=\"accordion\">\n\t\t\t<div class=\"h2\">Bes\u00f6k av jourhavande husl\u00e4kare<\/div>\n\t\t\t<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2110\" aria-controls=\"faq-panel-2110\" aria-expanded=\"false\">\n\t\t\tN\u00e4r kan husl\u00e4karen k\u00f6ra med blinkande ljus och sirener?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2110\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2110\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\">F\u00f6rarna av den tj\u00e4nstg\u00f6rande l\u00e4karen kan anv\u00e4nda blinkande ljus och siren om det finns en n\u00f6dk\u00f6rning i en livshotande situation. Detta inneb\u00e4r en resa d\u00e4r allm\u00e4nl\u00e4karen m\u00e5ste vara med en patient s\u00e5 snabbt som m\u00f6jligt. I princip anv\u00e4nds en tid p\u00e5 15 minuter, precis som f\u00f6r ambulanser.<\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2108\" aria-controls=\"faq-panel-2108\" aria-expanded=\"false\">\n\t\t\tHur tar sig husl\u00e4karen till r\u00e4tt adress s\u00e5 snabbt som m\u00f6jligt?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2108\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2108\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/hapmaastricht.nl\/veelgestelde-vragen\/wat-is-de-rol-van-de-chauffeur-van-de-huisarts\/\" data-type=\"faq\" data-id=\"2106\">L\u00e4karens f\u00f6rare i tj\u00e4nst <\/a>k\u00e4nner v\u00e4l till Maastricht-Heuvelland-regionen. <br>Varje bil p\u00e5 GP Emergency Station har ocks\u00e5 ett navigationssystem som visar v\u00e4gen. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2106\" aria-controls=\"faq-panel-2106\" aria-expanded=\"false\">\n\t\t\tVarf\u00f6r har GP en f\u00f6rare?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2106\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2106\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\">En allm\u00e4nl\u00e4kare fr\u00e5n GP Emergency Station kommer hem till dig om du inte kan komma till oss sj\u00e4lv av medicinska sk\u00e4l. <br>En chauff\u00f6r h\u00e4mtar doktorn. Den h\u00e4r f\u00f6raren \u00e4r s\u00e4rskilt utbildad f\u00f6r detta. F\u00f6raren hj\u00e4lper doktorn. Till exempel genom att indikera instrument. Eller genom att anv\u00e4nda utrustning som husl\u00e4karen arbetar med. F\u00f6raren f\u00e5r instruktioner fr\u00e5n husl\u00e4karen om detta. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2104\" aria-controls=\"faq-panel-2104\" aria-expanded=\"false\">\n\t\t\tM\u00e5ste bes\u00f6ksl\u00e4karen vara med en patient inom en viss tid?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2104\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2104\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\">L\u00e4karen i tj\u00e4nst f\u00f6rs\u00f6ker alltid komma till dig s\u00e5 snart som m\u00f6jligt. Hur snabbt detta g\u00e5r beror p\u00e5 om det \u00e4r br\u00e5dskande. Br\u00e5dska inneb\u00e4r att patientens liv \u00e4r i fara. Eller att detta kan h\u00e4nda. <br><br>\u00c4r det br\u00e5dskande? D\u00e5 \u00e4r regeln att expertmedicinsk hj\u00e4lp finns inom 15 minuter. Det kan vara husl\u00e4karen som \u00e4r i tj\u00e4nst p\u00e5 akutmottagningen eller en ambulans. <br>\u00c4r det inte br\u00e5dskande? D\u00e5 kan det ta l\u00e4ngre tid f\u00f6r husl\u00e4karen att bes\u00f6ka dig. Br\u00e5dska kommer alltid f\u00f6rst. <br><br><\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2102\" aria-controls=\"faq-panel-2102\" aria-expanded=\"false\">\n\t\t\tJag har ingen transport, kan l\u00e4karen komma till mig?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2102\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2102\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\">Nej. Du m\u00e5ste ordna din egen transport. <br>Husl\u00e4karen kommer bara till dig om du inte kan komma till oss sj\u00e4lv av medicinska sk\u00e4l.<\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n\t\t<\/dl>\n\t\t\t\t\t\t<noscript>Aktivera JavaScript f\u00f6r att g\u00f6ra vanliga fr\u00e5gor klickbara<\/noscript>\n\t\t<dl class=\"accordion\">\n\t\t\t<div class=\"h2\">Integritet<\/div>\n\t\t\t<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2270\" aria-controls=\"faq-panel-2270\" aria-expanded=\"false\">\n\t\t\tVarf\u00f6r spelar du in telefonsamtal?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2270\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2270\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/hapmaastricht.nl\/veelgestelde-vragen\/neemt-de-huisartsen-spoedpost-telefoongesprekken-op-en-mag-dit\/\" data-type=\"faq\" data-id=\"2098\">Vi spelar in alla telefonsamtal. <\/a> Det finns flera anledningar till detta:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u00d6vervakning av kvalitet. <\/strong>Vi lyssnar tillbaka p\u00e5 samtal f\u00f6r att \u00f6vervaka kvaliteten och f\u00f6rb\u00e4ttra den vid behov. <\/li>\n\n\n\n<li><strong>Som informationsk\u00e4lla.<\/strong> Vi l\u00e4r oss av samtalen. P\u00e5 s\u00e5 s\u00e4tt vet vi alltid vad som har diskuterats. Om det kommer in ett klagom\u00e5l senare eller om det finns oenighet om r\u00e5det kan vi lyssna p\u00e5 samtalet.<\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2098\" aria-controls=\"faq-panel-2098\" aria-expanded=\"false\">\n\t\t\tSpelar GP Emergency Post in telefonsamtal och \u00e4r detta till\u00e5tet?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2098\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2098\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\">Ja, vi spelar in telefonsamtal. Detta \u00e4r till\u00e5tet. <br><br>Alla samtal mellan personer som ringer husl\u00e4karna spelas automatiskt in. Vi f\u00f6rvarar den i en s\u00e4ker milj\u00f6 i ett \u00e5r enligt den juridiska riktlinjerna. <br>Inspelningen b\u00f6rjar n\u00e4r triagesjuksk\u00f6terskan svarar i telefon tills kontakten med triagesjuksk\u00f6terskan eller husl\u00e4karen bryts. <br>Det finns regler kopplade till denna inspelning. Dessa regler fastst\u00e4lls b\u00e5de juridiskt och internt p\u00e5 GP Emergency Station.  <br>Till exempel har inspelningen av samtalen rapporterats till Nederl\u00e4ndska dataskyddsmyndigheten. <br>Inom GP Emergency Station g\u00e4ller strikta regler f\u00f6r att \u00e5teravlyssna samtal. <br>Dessa fastst\u00e4lls i ett protokoll. S\u00e5 h\u00e4r skyddar vi dina data. <\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2096\" aria-controls=\"faq-panel-2096\" aria-expanded=\"false\">\n\t\t\tHur skyddar du min integritet?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2096\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2096\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\">Du kan l\u00e4sa allt om detta i v\u00e5r <a href=\"\/privacy\">integritetspolicy<\/a>.<\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n\t\t<\/dl>\n\t\t\t\t\t\t<noscript>Aktivera JavaScript f\u00f6r att g\u00f6ra vanliga fr\u00e5gor klickbara<\/noscript>\n\t\t<dl class=\"accordion\">\n\t\t\t<div class=\"h2\">Klagom\u00e5l\/komplimanger<\/div>\n\t\t\t<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2073\" aria-controls=\"faq-panel-2073\" aria-expanded=\"false\">\n\t\t\tKlagom\u00e5l \/ Komplimanger\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2073\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2073\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<h3 class=\"wp-block-heading\">Komplimanger<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c4r du n\u00f6jd med v\u00e5rden som ges av v\u00e5r GP Akutmottagning? D\u00e5 kan du alltid meddela oss via <a href=\"mailto:info@hapmaastricht.nl\" target=\"_blank\" rel=\"noreferrer noopener\">info@hapmaastricht.nl<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><br>Klagom\u00e5l<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Vi g\u00f6r allt vi kan f\u00f6r att ge dig b\u00e4sta m\u00f6jliga v\u00e5rd.<br>\u00c4r du fortfarande inte n\u00f6jd? L\u00e5t oss veta via <a href=\"https:\/\/forms.zenya.work\/prndmmhrn9\/200\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>detta klagom\u00e5lsformul\u00e4r<\/strong><\/a>. <br>En opartisk och oberoende klagom\u00e5lsansvarig kommer sedan att titta p\u00e5 ditt klagom\u00e5l. <br>Han eller hon d\u00f6mer inte om ditt klagom\u00e5l \u00e4r ber\u00e4ttigat eller inte.<br><br><strong>Observera:<\/strong> Vi beh\u00f6ver en <a href=\"https:\/\/hapmaastricht.nl\/wp-content\/uploads\/sites\/30\/2026\/03\/AKKOORDVERKLARING-Inzage-medisch-dossier.docx\"><strong>deklaration om professionell sekretess<\/strong><\/a> . Genom att g\u00f6ra det ger du oss till\u00e5telse att se dina data. Och diskutera dem med de kollegor du haft kontakt med. <br>Du skickar detta formul\u00e4r tillsammans med klagom\u00e5lsformul\u00e4ret.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vill du hellre ringa klagom\u00e5lsansvarig f\u00f6rst? Boka sedan en tid via sekretariatet p\u00e5 043-3874204.<br>Efter att du ringt kommer klagom\u00e5lsansvarig att be dig fylla i klagom\u00e5lsformul\u00e4ret.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Har du fr\u00e5gor om att anm\u00e4la ditt klagom\u00e5l? Post till <a href=\"mailto:info@hapmaastricht.nl\" target=\"_blank\" rel=\"noreferrer noopener\">info@hapmaastricht.nl<\/a> <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kan du inte l\u00f6sa \u00e4rendet med klagom\u00e5lsansvarig? Sedan kan du l\u00e4mna in klagom\u00e5let till General Practitioner Care Disputes Committee. F\u00f6r mer information, se: <a href=\"https:\/\/www.skge.nl\/patienten\" target=\"_blank\" rel=\"noreferrer noopener\">www.skge.nl\/patienten<\/a>.<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Kontaktuppgifter klagom\u00e5lsansvarig<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Stichting Huisartsenpost Maastricht &amp; Heuvelland, <br>attn. Klagom\u00e5lsansvarig<br>Svarsnummer 126<br>6200 WC Maastricht<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n\t\t<\/dl>\n\t\t\t\t\t\t<noscript>Aktivera JavaScript f\u00f6r att g\u00f6ra vanliga fr\u00e5gor klickbara<\/noscript>\n\t\t<dl class=\"accordion\">\n\t\t\t<div class=\"h2\">Kostnader<\/div>\n\t\t\t<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2079\" aria-controls=\"faq-panel-2079\" aria-expanded=\"false\">\n\t\t\tHur \u00e4r det m\u00f6jligt att jag fortfarande f\u00e5r en r\u00e4kning trots att jag inte kom till den bokade tiden?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2079\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2079\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\">Om du inte kommer till en tid som var bokad f\u00f6r dig f\u00e5r du en faktura f\u00f6r en telefonkonsultation.<\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2077\" aria-controls=\"faq-panel-2077\" aria-expanded=\"false\">\n\t\t\tJag har bara pratat med l\u00e4karens assistent och f\u00e5r fortfarande en r\u00e4kning. Hur fungerar det?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2077\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2077\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\">N\u00e4r du kontaktar v\u00e5rdcentralen och f\u00e5r medicinsk r\u00e5dgivning via telefon f\u00e5r du eller din f\u00f6rs\u00e4kringskassa alltid en faktura. \u00c4ven om du bara har haft kontakt med l\u00e4karens assistent och hon har gett dig medicinsk r\u00e5dgivning, kommer du att f\u00e5 en r\u00e4kning. L\u00e4karassistenten \u00e4r utbildad i att sj\u00e4lvst\u00e4ndigt hantera ett antal klagom\u00e5l. Hon g\u00f6r detta under ansvar av den behandlande allm\u00e4nl\u00e4karen. Medicinsk r\u00e5dgivning fr\u00e5n en l\u00e4karassistent bed\u00f6ms alltid i efterhand av en allm\u00e4nl\u00e4kare.<\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2075\" aria-controls=\"faq-panel-2075\" aria-expanded=\"false\">\n\t\t\tVad kostar ett bes\u00f6k p\u00e5 GP:s akutmottagning?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2075\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2075\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\">De aktuella priserna listas&nbsp;<a href=\"https:\/\/hapmaastricht.nl\/tarieven\">h\u00e4r<\/a>&nbsp;. Dessa priser g\u00e4ller p\u00e5 kv\u00e4llen, natten och helgerna och fastst\u00e4lls lagligt av den nederl\u00e4ndska sjukv\u00e5rdsmyndigheten (NZa).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n\t\t<\/dl>\n\t\t\t\t\t\t<noscript>Aktivera JavaScript f\u00f6r att g\u00f6ra vanliga fr\u00e5gor klickbara<\/noscript>\n\t\t<dl class=\"accordion\">\n\t\t\t<div class=\"h2\">Mediciner<\/div>\n\t\t\t<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2087\" aria-controls=\"faq-panel-2087\" aria-expanded=\"false\">\n\t\t\tVarf\u00f6r fick jag en r\u00e4kning f\u00f6r mediciner som l\u00e4karen p\u00e5 GP akutmottagningen gav mig?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2087\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2087\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\">Under ditt bes\u00f6k p\u00e5 GP:s akutmottagning eller husl\u00e4karens hembes\u00f6k beh\u00f6vde du medicin omedelbart.<br>Dessa mediciner m\u00e5ste betalas f\u00f6r.<br>Det \u00e4r d\u00e4rf\u00f6r vi har vidarebefordrat dina uppgifter till apoteket. <br>Apoteket skickade d\u00e5 en faktura till dig. <br>Vi g\u00f6r ocks\u00e5 detta eftersom du inte kunde g\u00e5 till apoteket sj\u00e4lv f\u00f6r att h\u00e4mta och betala f\u00f6r medicinerna. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2085\" aria-controls=\"faq-panel-2085\" aria-expanded=\"false\">\n\t\t\tVet husl\u00e4karen p\u00e5 GP Emergency Post vilka mediciner jag tar?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2085\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2085\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\">Nej, det \u00e4r d\u00e4rf\u00f6r det \u00e4r viktigt att du har en uppdaterad \u00f6versikt \u00f6ver de mediciner du tar. <br>Du kommer att f\u00e5 denna \u00f6versikt fr\u00e5n ditt eget apotek. <\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2083\" aria-controls=\"faq-panel-2083\" aria-expanded=\"false\">\n\t\t\tL\u00e4karen p\u00e5 kontoret skriver ut medicin. Hur f\u00e5r jag det mitt i natten?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2083\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2083\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\">Du kan bes\u00f6ka Maastricht UMC+ apoteket 7 dagar i veckan, dygnet runt. <a href=\"https:\/\/hapmaastricht.nl\/apotheken\/apotheek-maastricht-umc\/\">Klicka h\u00e4r f\u00f6r adress och telefonnummer. <\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2081\" aria-controls=\"faq-panel-2081\" aria-expanded=\"false\">\n\t\t\tJag har slut p\u00e5 mediciner. Kan jag f\u00e5 ett f\u00f6rnyat recept via GP Emergency Post?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2081\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2081\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\">Det \u00e4r bara i br\u00e5dskande fall som du kan f\u00e5 ett f\u00f6rnyat recept. Du kommer aldrig att f\u00e5 mer medicin p\u00e5 recept \u00e4n n\u00f6dv\u00e4ndigt fram till n\u00e4sta konsultationstimme hos din egen husl\u00e4kare. Vissa l\u00e4kemedel expedieras aldrig via v\u00e5rdcentralen.<\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n\t\t<\/dl>\n\t\t\t\t\t\t<noscript>Aktivera JavaScript f\u00f6r att g\u00f6ra vanliga fr\u00e5gor klickbara<\/noscript>\n\t\t<dl class=\"accordion\">\n\t\t\t<div class=\"h2\">Medicinska data<\/div>\n\t\t\t<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2094\" aria-controls=\"faq-panel-2094\" aria-expanded=\"false\">\n\t\t\tVad h\u00e4nder med de data som samlas in f\u00f6r Nivel?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2094\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2094\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\">Vi samlar in data f\u00f6r vetenskaplig forskning. Nederl\u00e4ndska institutet f\u00f6r h\u00e4lso- och sjukv\u00e5rdsforskning heter Nivel. De g\u00f6r denna forskning. <br>Nivel har en mycket tydlig integritetspolicy. Vi skickar bara anonym data. <br>Vill du inte att vi delar denna data? Ber\u00e4tta sedan f\u00f6r din l\u00e4kare eller triagist. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">F\u00f6r mer information, bes\u00f6k webbplatsen f\u00f6r Nivel Primary Care Registrations: <a href=\"http:\/\/www.nivel.nl\/zorgregistraties\" target=\"_blank\" rel=\"noreferrer noopener\">www.nivel.nl\/zorgregistraties<\/a> och f\u00f6r integritetsskydd: <a href=\"https:\/\/www.nivel.nl\/nl\/over-het-nivel\/privacyverklaring-nivel\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.nivel.nl\/nl\/over-het-nivel\/privacyverklaring-nivel<\/a><\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2092\" aria-controls=\"faq-panel-2092\" aria-expanded=\"false\">\n\t\t\tKommer du att informera min egen husl\u00e4kare om jag har varit i kontakt med GP Emergency Post?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2092\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2092\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\">Ja, n\u00e4sta arbetsdag kommer din husl\u00e4kare att k\u00e4nna till inneh\u00e5llet i din kontakt med GP:s akutmottagning.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n<div class=\"accordion__item\">\n\t<dt class=\"accordion__heading\">\n\t\t<button class=\"accordion__button\" id=\"faq-header-2090\" aria-controls=\"faq-panel-2090\" aria-expanded=\"false\">\n\t\t\tKan husl\u00e4karen p\u00e5 akutmottagningen se mina medicinska uppgifter?\t\t\t<svg class=\"accordion__icon\" fill=\"#fd443a\" width=\"20\" height=\"20\"><use href=\"https:\/\/hapmaastricht.nl\/sv\/wp-content\/themes\/hap-base\/build\/assets\/icons.svg#plus\"><\/use><\/svg>\t\t<\/button>\n\t<\/dt>\n\n\t<dd id=\"faq-panel-2090\" class=\"accordion__panel\" aria-labelledby=\"faq-header-2090\" hidden>\n\t\t<div class=\"accordion__excerpt\">\n\t\t\t\n<p class=\"wp-block-paragraph\">Tycker du att det \u00e4r okej att husl\u00e4karen p\u00e5 GP Emergency Station f\u00e5r se dina data? Sedan m\u00e5ste du alltid ge tillst\u00e5nd till din egen husl\u00e4kare och ditt eget apotek f\u00f6rst.<br>Du ber din husl\u00e4kare eller apotek om ett samtyckesformul\u00e4r. Du fyller i det h\u00e4r. <br>Efter det kan husl\u00e4karen som hj\u00e4lper dig p\u00e5 GP:s akutstation se dina data. Sj\u00e4lvklart h\u00e4nder detta bara n\u00e4r det \u00e4r n\u00f6dv\u00e4ndigt. <br><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t<\/div>\n\t<\/dd>\n<\/div>\n\t\t<\/dl>\n\t<script type=\"application\/ld+json\">\n\t{ \"@context\": \"https:\/\/schema.org\", \"@graph\": [{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/jag-ar-en-student-och-vill-registrera-hos-en-lakare\\\/\",\"position\":1,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/jag-ar-en-student-och-vill-registrera-hos-en-lakare\\\/\",\"answerCount\":1,\"name\":\"Jag \\u00e4r student och vill skriva in mig hos en allm\\u00e4nl\\u00e4kare\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>Som student som bor i Maastricht med omnejd beh\\u00f6ver du en allm\\u00e4nl\\u00e4kare som finns d\\u00e4r f\\u00f6r dig om det beh\\u00f6vs. Leta efter&nbsp;<a href=\\\"\\\/praktijken\\\">anslutna allm\\u00e4nl\\u00e4kare<\\\/a>&nbsp;och registrera dig hos en allm\\u00e4nl\\u00e4kare i ditt omr\\u00e5de.&nbsp;<\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/vad-ar-en-triage-konsultation\\\/\",\"position\":2,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/vad-ar-en-triage-konsultation\\\/\",\"answerCount\":1,\"name\":\"Vad \\u00e4r en triagekonsultation?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>Om du ringer till v\\u00e5rdcentralen f\\u00e5r du en eller flera triagister p\\u00e5 linjen. Detta \\u00e4r en l\\u00e4karassistent som \\u00e4r utbildad f\\u00f6r att avg\\u00f6ra hur br\\u00e5dskande ett klagom\\u00e5l \\u00e4r baserat p\\u00e5 ett antal&nbsp;fr\\u00e5gor. Ibland visar det sig att det inte \\u00e4r n\\u00f6dv\\u00e4ndigt f\\u00f6r dig att tr\\u00e4ffa en husl\\u00e4kare och du f\\u00e5r r\\u00e5d via telefon. Detta kallas f\\u00f6r en triagekonsultation. Vi brukade kalla detta f\\u00f6r en telefonkonsultation.<\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/varfor-maste-jag-identifiera-mig-pa-ett-besok-pa-lakaren-akutmottagning\\\/\",\"position\":3,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/varfor-maste-jag-identifiera-mig-pa-ett-besok-pa-lakaren-akutmottagning\\\/\",\"answerCount\":1,\"name\":\"Varf\\u00f6r m\\u00e5ste jag identifiera mig n\\u00e4r jag bes\\u00f6ker allm\\u00e4nl\\u00e4karens akutmottagning?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>Legitimation kr\\u00e4vs enligt lag. <a href=\\\"https:\\\/\\\/www.rijksoverheid.nl\\\/onderwerpen\\\/identificatieplicht\\\/vraag-en-antwoord\\\/identificatieplicht-zorg.\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">Klicka h\\u00e4r f\\u00f6r mer information. <\\\/a> <br>Identifiering g\\u00f6r det ocks\\u00e5 m\\u00f6jligt f\\u00f6r oss att registrera korrekt data f\\u00f6r ans\\u00f6kan hos sjukf\\u00f6rs\\u00e4kringen.  <br>Ta d\\u00e4rf\\u00f6r alltid med ditt identitetsbevis med din BSN och ditt f\\u00f6rs\\u00e4kringskort till husl\\u00e4karens akutmottagning.<\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/jag-ar-pa-semester-eller-besoker-och-behover-en-huslakare-akut-fran-kontoret-kan-jag-ringa-da\\\/\",\"position\":4,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/jag-ar-pa-semester-eller-besoker-och-behover-en-huslakare-akut-fran-kontoret-kan-jag-ringa-da\\\/\",\"answerCount\":1,\"name\":\"Jag \\u00e4r p\\u00e5 semester eller bes\\u00f6ker omr\\u00e5det och beh\\u00f6ver akut en husl\\u00e4kare utanf\\u00f6r mottagningstid. Kan jag d\\u00e5 ringa?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>Ja, du kan ringa oss. <br>Om din egen husl\\u00e4kare inte \\u00e4r ansluten till GP Emergency Post kan du kontakta GP Emergency Post Maastricht &amp; Heuvelland f\\u00f6r akutv\\u00e5rd utanf\\u00f6r kontorstid. <br>Om du bes\\u00f6ker GP:s akutmottagning f\\u00f6r en konsultation m\\u00e5ste du betala direkt elektroniskt (PIN) eller kontant. <br>Du kommer att f\\u00e5 ett kvitto p\\u00e5 detta. <br>Under en telefonkonsultation f\\u00e5r du en faktura hemma. <br>Du kan sedan sj\\u00e4lv g\\u00f6ra ers\\u00e4ttning f\\u00f6r kostnaderna fr\\u00e5n ditt f\\u00f6rs\\u00e4kringsbolag.<\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/med-vilka-problem-kan-jag-inte-aka-till-lakaren-akutmottagning\\\/\",\"position\":5,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/med-vilka-problem-kan-jag-inte-aka-till-lakaren-akutmottagning\\\/\",\"answerCount\":1,\"name\":\"Vilka problem kan jag undvika att g\\u00e5 till akutmottagningen med?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>Kan ditt klagom\\u00e5l v\\u00e4nta till n\\u00e4sta arbetsdag? D\\u00e5 kan du g\\u00e5 till din egen husl\\u00e4kare. <br><a href=\\\"https:\\\/\\\/hapmaastricht.nl\\\/gezondheidsklachten\\\/\\\" data-type=\\\"page\\\" data-id=\\\"382\\\">L\\u00e4s ocks\\u00e5 denna information om h\\u00e4lsoproblem f\\u00f6rst. <\\\/a><br>Beh\\u00f6ver du medicin? Se till att du best\\u00e4ller en ny leverans i tid via din egen l\\u00e4kare.<br>V\\u00e5rdcentralen skriver endast ut upprepade recept om det inte finns n\\u00e5got annat alternativ. <br>Du f\\u00e5r <span style=\\\"text-decoration: underline\\\">inte<\\\/span> ringa v\\u00e5rdcentralen eftersom du inte har tid att bes\\u00f6ka din egen husl\\u00e4kare under dagen. Eller om du vill ha en second opinion. Vi kallar detta en second opinion. <br><\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/kan-jag-bara-ga-till-lakaren-akuten\\\/\",\"position\":6,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/kan-jag-bara-ga-till-lakaren-akuten\\\/\",\"answerCount\":1,\"name\":\"Kan jag bara g\\u00e5 till allm\\u00e4nl\\u00e4karens akutmottagning?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>Nej. Du borde alltid ringa oss f\\u00f6rst. <br>Triagesjuksk\\u00f6terskan kommer sedan att arbeta med dig f\\u00f6r att se vad som beh\\u00f6vs f\\u00f6r att hj\\u00e4lpa dig. <\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:paragraph -->\\n<p><a href=\\\"https:\\\/\\\/hapmaastricht.nl\\\/gezondheidsklachten\\\/\\\" data-type=\\\"page\\\" data-id=\\\"382\\\">L\\u00e4s mer om h\\u00e4lsoproblem h\\u00e4r.<\\\/a><\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:paragraph -->\\n<p>\\u00c4r situationen livshotande? Ring alltid 112 omedelbart. <\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:paragraph -->\\n<p>Telefonnumret till allm\\u00e4nl\\u00e4karnas akutstation Maastricht och Heuvelland \\u00e4r: <span translate=\\\"no\\\">043 7500123<\\\/span>.<\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/vad-ar-stiftelsen-gps-akut-post-maastricht-heuvelland\\\/\",\"position\":7,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/vad-ar-stiftelsen-gps-akut-post-maastricht-heuvelland\\\/\",\"answerCount\":1,\"name\":\"Vad \\u00e4r Maastricht &amp; Heuvelland GP Post Foundation?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p><br>Stiftelsen f\\u00f6r allm\\u00e4nl\\u00e4kares akutstation Maastricht &amp; Heuvelland (SHMH) \\u00e4r ett samarbete mellan alla allm\\u00e4nl\\u00e4kare i kommunerna:<\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:list -->\\n<ul class=\\\"wp-block-list\\\"><!-- wp:list-item -->\\n<li>Eijsden-Margraten<\\\/li>\\n<!-- \\\/wp:list-item -->\\n\\n<!-- wp:list-item -->\\n<li>Maastricht<\\\/li>\\n<!-- \\\/wp:list-item -->\\n\\n<!-- wp:list-item -->\\n<li>Meerssen<\\\/li>\\n<!-- \\\/wp:list-item -->\\n\\n<!-- wp:list-item -->\\n<li>Valkenburg aan de Geul<\\\/li>\\n<!-- \\\/wp:list-item --><\\\/ul>\\n<!-- \\\/wp:list -->\\n\\n<!-- wp:paragraph -->\\n<p>Vi erbjuder akutv\\u00e5rd f\\u00f6r husl\\u00e4kare utanf\\u00f6r kontorstid. Vi \\u00e4r \\u00f6ppna:<\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:list -->\\n<ul class=\\\"wp-block-list\\\"><!-- wp:list-item -->\\n<li>Varje dag mellan 17:00 och 8:00<\\\/li>\\n<!-- \\\/wp:list-item -->\\n\\n<!-- wp:list-item -->\\n<li>P\\u00e5 helgerna<\\\/li>\\n<!-- \\\/wp:list-item -->\\n\\n<!-- wp:list-item -->\\n<li>P\\u00e5 allm\\u00e4nna helgdagar<\\\/li>\\n<!-- \\\/wp:list-item --><\\\/ul>\\n<!-- \\\/wp:list -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/nar-kan-doktorn-kora-med-blinkande-ljus-och-siren\\\/\",\"position\":8,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/nar-kan-doktorn-kora-med-blinkande-ljus-och-siren\\\/\",\"answerCount\":1,\"name\":\"N\\u00e4r kan husl\\u00e4karen k\\u00f6ra med blinkande ljus och sirener?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>F\\u00f6rarna av den tj\\u00e4nstg\\u00f6rande l\\u00e4karen kan anv\\u00e4nda blinkande ljus och siren om det finns en n\\u00f6dk\\u00f6rning i en livshotande situation. 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Den h\\u00e4r f\\u00f6raren \\u00e4r s\\u00e4rskilt utbildad f\\u00f6r detta. F\\u00f6raren hj\\u00e4lper doktorn. Till exempel genom att indikera instrument. Eller genom att anv\\u00e4nda utrustning som husl\\u00e4karen arbetar med. F\\u00f6raren f\\u00e5r instruktioner fr\\u00e5n husl\\u00e4karen om detta. <\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:paragraph -->\\n<p><\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/finns-det-tidsgranser-inom-vilken-besokslakare-maste-vara-med-en-patient\\\/\",\"position\":11,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/finns-det-tidsgranser-inom-vilken-besokslakare-maste-vara-med-en-patient\\\/\",\"answerCount\":1,\"name\":\"M\\u00e5ste bes\\u00f6ksl\\u00e4karen vara med en patient inom en viss tid?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>L\\u00e4karen i tj\\u00e4nst f\\u00f6rs\\u00f6ker alltid komma till dig s\\u00e5 snart som m\\u00f6jligt. Hur snabbt detta g\\u00e5r beror p\\u00e5 om det \\u00e4r br\\u00e5dskande. Br\\u00e5dska inneb\\u00e4r att patientens liv \\u00e4r i fara. Eller att detta kan h\\u00e4nda. <br><br>\\u00c4r det br\\u00e5dskande? D\\u00e5 \\u00e4r regeln att expertmedicinsk hj\\u00e4lp finns inom 15 minuter. Det kan vara husl\\u00e4karen som \\u00e4r i tj\\u00e4nst p\\u00e5 akutmottagningen eller en ambulans. <br>\\u00c4r det inte br\\u00e5dskande? D\\u00e5 kan det ta l\\u00e4ngre tid f\\u00f6r husl\\u00e4karen att bes\\u00f6ka dig. Br\\u00e5dska kommer alltid f\\u00f6rst. <br><br><\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/j-har-inte-transport-kan-doktorn-komma-till-mig\\\/\",\"position\":12,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/j-har-inte-transport-kan-doktorn-komma-till-mig\\\/\",\"answerCount\":1,\"name\":\"Jag har ingen transport, kan l\\u00e4karen komma till mig?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>Nej. Du m\\u00e5ste ordna din egen transport. <br>Husl\\u00e4karen kommer bara till dig om du inte kan komma till oss sj\\u00e4lv av medicinska sk\\u00e4l.<\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/varfor-telefonsamtal-inspelade\\\/\",\"position\":13,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/varfor-telefonsamtal-inspelade\\\/\",\"answerCount\":1,\"name\":\"Varf\\u00f6r spelar du in telefonsamtal?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p><a href=\\\"https:\\\/\\\/hapmaastricht.nl\\\/veelgestelde-vragen\\\/neemt-de-huisartsen-spoedpost-telefoongesprekken-op-en-mag-dit\\\/\\\" data-type=\\\"faq\\\" data-id=\\\"2098\\\">Vi spelar in alla telefonsamtal. <\\\/a> Det finns flera anledningar till detta:<\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:list -->\\n<ul class=\\\"wp-block-list\\\"><!-- wp:list-item -->\\n<li><strong>\\u00d6vervakning av kvalitet. <\\\/strong>Vi lyssnar tillbaka p\\u00e5 samtal f\\u00f6r att \\u00f6vervaka kvaliteten och f\\u00f6rb\\u00e4ttra den vid behov. <\\\/li>\\n<!-- \\\/wp:list-item -->\\n\\n<!-- wp:list-item -->\\n<li><strong>Som informationsk\\u00e4lla.<\\\/strong> Vi l\\u00e4r oss av samtalen. P\\u00e5 s\\u00e5 s\\u00e4tt vet vi alltid vad som har diskuterats. Om det kommer in ett klagom\\u00e5l senare eller om det finns oenighet om r\\u00e5det kan vi lyssna p\\u00e5 samtalet.<\\\/li>\\n<!-- \\\/wp:list-item --><\\\/ul>\\n<!-- \\\/wp:list -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/registrerar-lakaren-akut-post-telefonsamtal-och-kan-detta\\\/\",\"position\":14,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/registrerar-lakaren-akut-post-telefonsamtal-och-kan-detta\\\/\",\"answerCount\":1,\"name\":\"Spelar GP Emergency Post in telefonsamtal och \\u00e4r detta till\\u00e5tet?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>Ja, vi spelar in telefonsamtal. Detta \\u00e4r till\\u00e5tet. <br><br>Alla samtal mellan personer som ringer husl\\u00e4karna spelas automatiskt in. Vi f\\u00f6rvarar den i en s\\u00e4ker milj\\u00f6 i ett \\u00e5r enligt den juridiska riktlinjerna. <br>Inspelningen b\\u00f6rjar n\\u00e4r triagesjuksk\\u00f6terskan svarar i telefon tills kontakten med triagesjuksk\\u00f6terskan eller husl\\u00e4karen bryts. <br>Det finns regler kopplade till denna inspelning. Dessa regler fastst\\u00e4lls b\\u00e5de juridiskt och internt p\\u00e5 GP Emergency Station.  <br>Till exempel har inspelningen av samtalen rapporterats till Nederl\\u00e4ndska dataskyddsmyndigheten. <br>Inom GP Emergency Station g\\u00e4ller strikta regler f\\u00f6r att \\u00e5teravlyssna samtal. <br>Dessa fastst\\u00e4lls i ett protokoll. S\\u00e5 h\\u00e4r skyddar vi dina data. <\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/hur-skyddas-min-integritet\\\/\",\"position\":15,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/hur-skyddas-min-integritet\\\/\",\"answerCount\":1,\"name\":\"Hur skyddar du min integritet?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>Du kan l\\u00e4sa allt om detta i v\\u00e5r <a href=\\\"\\\/privacy\\\">integritetspolicy<\\\/a>.<\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/klagomal-komplimanger\\\/\",\"position\":16,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/klagomal-komplimanger\\\/\",\"answerCount\":1,\"name\":\"Klagom\\u00e5l \\\/ Komplimanger\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:heading {\\\"level\\\":3} -->\\n<h3 class=\\\"wp-block-heading\\\">Komplimanger<\\\/h3>\\n<!-- \\\/wp:heading -->\\n\\n<!-- wp:paragraph -->\\n<p>\\u00c4r du n\\u00f6jd med v\\u00e5rden som ges av v\\u00e5r GP Akutmottagning? D\\u00e5 kan du alltid meddela oss via <a href=\\\"mailto:info@hapmaastricht.nl\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">info@hapmaastricht.nl<\\\/a><\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:heading {\\\"level\\\":3} -->\\n<h3 class=\\\"wp-block-heading\\\"><br>Klagom\\u00e5l<\\\/h3>\\n<!-- \\\/wp:heading -->\\n\\n<!-- wp:paragraph -->\\n<p>Vi g\\u00f6r allt vi kan f\\u00f6r att ge dig b\\u00e4sta m\\u00f6jliga v\\u00e5rd.<br>\\u00c4r du fortfarande inte n\\u00f6jd? L\\u00e5t oss veta via <a href=\\\"https:\\\/\\\/forms.zenya.work\\\/prndmmhrn9\\\/200\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\"><strong>detta klagom\\u00e5lsformul\\u00e4r<\\\/strong><\\\/a>. <br>En opartisk och oberoende klagom\\u00e5lsansvarig kommer sedan att titta p\\u00e5 ditt klagom\\u00e5l. <br>Han eller hon d\\u00f6mer inte om ditt klagom\\u00e5l \\u00e4r ber\\u00e4ttigat eller inte.<br><br><strong>Observera:<\\\/strong> Vi beh\\u00f6ver en <a href=\\\"https:\\\/\\\/hapmaastricht.nl\\\/wp-content\\\/uploads\\\/sites\\\/30\\\/2026\\\/03\\\/AKKOORDVERKLARING-Inzage-medisch-dossier.docx\\\"><strong>deklaration om professionell sekretess<\\\/strong><\\\/a> . Genom att g\\u00f6ra det ger du oss till\\u00e5telse att se dina data. Och diskutera dem med de kollegor du haft kontakt med. <br>Du skickar detta formul\\u00e4r tillsammans med klagom\\u00e5lsformul\\u00e4ret.<\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:paragraph -->\\n<p>Vill du hellre ringa klagom\\u00e5lsansvarig f\\u00f6rst? Boka sedan en tid via sekretariatet p\\u00e5 043-3874204.<br>Efter att du ringt kommer klagom\\u00e5lsansvarig att be dig fylla i klagom\\u00e5lsformul\\u00e4ret.<\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:paragraph -->\\n<p>Har du fr\\u00e5gor om att anm\\u00e4la ditt klagom\\u00e5l? Post till <a href=\\\"mailto:info@hapmaastricht.nl\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">info@hapmaastricht.nl<\\\/a> <\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:paragraph -->\\n<p>Kan du inte l\\u00f6sa \\u00e4rendet med klagom\\u00e5lsansvarig? Sedan kan du l\\u00e4mna in klagom\\u00e5let till General Practitioner Care Disputes Committee. F\\u00f6r mer information, se: <a href=\\\"https:\\\/\\\/www.skge.nl\\\/patienten\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">www.skge.nl\\\/patienten<\\\/a>.<br><\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:heading -->\\n<h2 class=\\\"wp-block-heading\\\">Kontaktuppgifter klagom\\u00e5lsansvarig<\\\/h2>\\n<!-- \\\/wp:heading -->\\n\\n<!-- wp:paragraph -->\\n<p>Stichting Huisartsenpost Maastricht &amp; Heuvelland, <br>attn. Klagom\\u00e5lsansvarig<br>Svarsnummer 126<br>6200 WC Maastricht<\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:paragraph -->\\n<p> \\u00a0 \\u00a0 \\u00a0 \\u00a0 \\u00a0 \\u00a0 \\u00a0 \\u00a0 \\u00a0 \\u00a0 \\u00a0<\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/hur-kan-det-vara-att-jag-far-en-rakning-medan-jag-inte-gick-till-det-planerade-motet\\\/\",\"position\":17,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/hur-kan-det-vara-att-jag-far-en-rakning-medan-jag-inte-gick-till-det-planerade-motet\\\/\",\"answerCount\":1,\"name\":\"Hur \\u00e4r det m\\u00f6jligt att jag fortfarande f\\u00e5r en r\\u00e4kning trots att jag inte kom till den bokade tiden?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>Om du inte kommer till en tid som var bokad f\\u00f6r dig f\\u00e5r du en faktura f\\u00f6r en telefonkonsultation.<\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/jag-har-bara-pratat-med-doktorns-assistent-och-far-en-rakning-hur-ar-det\\\/\",\"position\":18,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/jag-har-bara-pratat-med-doktorns-assistent-och-far-en-rakning-hur-ar-det\\\/\",\"answerCount\":1,\"name\":\"Jag har bara pratat med l\\u00e4karens assistent och f\\u00e5r fortfarande en r\\u00e4kning. Hur fungerar det?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>N\\u00e4r du kontaktar v\\u00e5rdcentralen och f\\u00e5r medicinsk r\\u00e5dgivning via telefon f\\u00e5r du eller din f\\u00f6rs\\u00e4kringskassa alltid en faktura. \\u00c4ven om du bara har haft kontakt med l\\u00e4karens assistent och hon har gett dig medicinsk r\\u00e5dgivning, kommer du att f\\u00e5 en r\\u00e4kning. L\\u00e4karassistenten \\u00e4r utbildad i att sj\\u00e4lvst\\u00e4ndigt hantera ett antal klagom\\u00e5l. Hon g\\u00f6r detta under ansvar av den behandlande allm\\u00e4nl\\u00e4karen. Medicinsk r\\u00e5dgivning fr\\u00e5n en l\\u00e4karassistent bed\\u00f6ms alltid i efterhand av en allm\\u00e4nl\\u00e4kare.<\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/vad-kostar-ett-besok-pa-akuten-hos-lakaren\\\/\",\"position\":19,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/vad-kostar-ett-besok-pa-akuten-hos-lakaren\\\/\",\"answerCount\":1,\"name\":\"Vad kostar ett bes\\u00f6k p\\u00e5 GP:s akutmottagning?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>De aktuella priserna listas&nbsp;<a href=\\\"https:\\\/\\\/hapmaastricht.nl\\\/tarieven\\\">h\\u00e4r<\\\/a>&nbsp;. Dessa priser g\\u00e4ller p\\u00e5 kv\\u00e4llen, natten och helgerna och fastst\\u00e4lls lagligt av den nederl\\u00e4ndska sjukv\\u00e5rdsmyndigheten (NZa).<\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:paragraph -->\\n<p><\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/varfor-har-jag-fatt-en-faktura-for-mediciner-som-lakaren-har-gett-mig\\\/\",\"position\":20,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/varfor-har-jag-fatt-en-faktura-for-mediciner-som-lakaren-har-gett-mig\\\/\",\"answerCount\":1,\"name\":\"Varf\\u00f6r fick jag en r\\u00e4kning f\\u00f6r mediciner som l\\u00e4karen p\\u00e5 GP akutmottagningen gav mig?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>Under ditt bes\\u00f6k p\\u00e5 GP:s akutmottagning eller husl\\u00e4karens hembes\\u00f6k beh\\u00f6vde du medicin omedelbart.<br>Dessa mediciner m\\u00e5ste betalas f\\u00f6r.<br>Det \\u00e4r d\\u00e4rf\\u00f6r vi har vidarebefordrat dina uppgifter till apoteket. <br>Apoteket skickade d\\u00e5 en faktura till dig. <br>Vi g\\u00f6r ocks\\u00e5 detta eftersom du inte kunde g\\u00e5 till apoteket sj\\u00e4lv f\\u00f6r att h\\u00e4mta och betala f\\u00f6r medicinerna. <\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:paragraph -->\\n<p><br><br><\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:paragraph -->\\n<p><\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/vet-huslakaren-fran-lakaren-och-akutmottagningen-vilken-mediciner-jag-anvander\\\/\",\"position\":21,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/vet-huslakaren-fran-lakaren-och-akutmottagningen-vilken-mediciner-jag-anvander\\\/\",\"answerCount\":1,\"name\":\"Vet husl\\u00e4karen p\\u00e5 GP Emergency Post vilka mediciner jag tar?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>Nej, det \\u00e4r d\\u00e4rf\\u00f6r det \\u00e4r viktigt att du har en uppdaterad \\u00f6versikt \\u00f6ver de mediciner du tar. <br>Du kommer att f\\u00e5 denna \\u00f6versikt fr\\u00e5n ditt eget apotek. <\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/lakaren-pa-posten-skriver-mediciner-for-hur-klarar-jag-det-med-i-natten-mitt-i-natten\\\/\",\"position\":22,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/lakaren-pa-posten-skriver-mediciner-for-hur-klarar-jag-det-med-i-natten-mitt-i-natten\\\/\",\"answerCount\":1,\"name\":\"L\\u00e4karen p\\u00e5 kontoret skriver ut medicin. Hur f\\u00e5r jag det mitt i natten?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>Du kan bes\\u00f6ka Maastricht UMC+ apoteket 7 dagar i veckan, dygnet runt. <a href=\\\"https:\\\/\\\/hapmaastricht.nl\\\/apotheken\\\/apotheek-maastricht-umc\\\/\\\">Klicka h\\u00e4r f\\u00f6r adress och telefonnummer. <\\\/a><\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:paragraph -->\\n<p><\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/mina-mediciner-ar-borta-kan-jag-fa-ett-upprepat-recept-genom-huslakaren-akuten\\\/\",\"position\":23,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/mina-mediciner-ar-borta-kan-jag-fa-ett-upprepat-recept-genom-huslakaren-akuten\\\/\",\"answerCount\":1,\"name\":\"Jag har slut p\\u00e5 mediciner. Kan jag f\\u00e5 ett f\\u00f6rnyat recept via GP Emergency Post?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>Det \\u00e4r bara i br\\u00e5dskande fall som du kan f\\u00e5 ett f\\u00f6rnyat recept. Du kommer aldrig att f\\u00e5 mer medicin p\\u00e5 recept \\u00e4n n\\u00f6dv\\u00e4ndigt fram till n\\u00e4sta konsultationstimme hos din egen husl\\u00e4kare. Vissa l\\u00e4kemedel expedieras aldrig via v\\u00e5rdcentralen.<\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/vad-hander-med-den-data-som-samlas-in-for-nivan\\\/\",\"position\":24,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/vad-hander-med-den-data-som-samlas-in-for-nivan\\\/\",\"answerCount\":1,\"name\":\"Vad h\\u00e4nder med de data som samlas in f\\u00f6r Nivel?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>Vi samlar in data f\\u00f6r vetenskaplig forskning. Nederl\\u00e4ndska institutet f\\u00f6r h\\u00e4lso- och sjukv\\u00e5rdsforskning heter Nivel. De g\\u00f6r denna forskning. <br>Nivel har en mycket tydlig integritetspolicy. Vi skickar bara anonym data. <br>Vill du inte att vi delar denna data? Ber\\u00e4tta sedan f\\u00f6r din l\\u00e4kare eller triagist. <\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:paragraph -->\\n<p>F\\u00f6r mer information, bes\\u00f6k webbplatsen f\\u00f6r Nivel Primary Care Registrations: <a href=\\\"http:\\\/\\\/www.nivel.nl\\\/zorgregistraties\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">www.nivel.nl\\\/zorgregistraties<\\\/a> och f\\u00f6r integritetsskydd: <a href=\\\"https:\\\/\\\/www.nivel.nl\\\/nl\\\/over-het-nivel\\\/privacyverklaring-nivel\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">https:\\\/\\\/www.nivel.nl\\\/nl\\\/over-het-nivel\\\/privacyverklaring-nivel<\\\/a><\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/ar-min-egen-huslakare-informerad-om-jag-haft-kontakt-med-lakarakuten\\\/\",\"position\":25,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/ar-min-egen-huslakare-informerad-om-jag-haft-kontakt-med-lakarakuten\\\/\",\"answerCount\":1,\"name\":\"Kommer du att informera min egen husl\\u00e4kare om jag har varit i kontakt med GP Emergency Post?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>Ja, n\\u00e4sta arbetsdag kommer din husl\\u00e4kare att k\\u00e4nna till inneh\\u00e5llet i din kontakt med GP:s akutmottagning.<\\\/p>\\n<!-- \\\/wp:paragraph -->\\n\\n<!-- wp:paragraph -->\\n<p><\\\/p>\\n<!-- \\\/wp:paragraph -->\",\"inLanguage\":\"sv-SE\"},\"inLanguage\":\"sv-SE\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/har-allmanlakarna-atkomst-till-mina-medicinska-data\\\/\",\"position\":26,\"url\":\"https:\\\/\\\/hapmaastricht.nl\\\/sv\\\/vanliga-fr\\u00e5gor\\\/har-allmanlakarna-atkomst-till-mina-medicinska-data\\\/\",\"answerCount\":1,\"name\":\"Kan husl\\u00e4karen p\\u00e5 akutmottagningen se mina medicinska uppgifter?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<!-- wp:paragraph -->\\n<p>Tycker du att det \\u00e4r okej att husl\\u00e4karen p\\u00e5 GP Emergency Station f\\u00e5r se dina data? Sedan m\\u00e5ste du alltid ge tillst\\u00e5nd till din egen husl\\u00e4kare och ditt eget apotek f\\u00f6rst.<br>Du ber din husl\\u00e4kare eller apotek om ett samtyckesformul\\u00e4r. Du fyller i det h\\u00e4r. <br>Efter det kan husl\\u00e4karen som hj\\u00e4lper dig p\\u00e5 GP:s akutstation se dina data. 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