{"id":2073,"date":"2023-05-02T13:35:26","date_gmt":"2023-05-02T11:35:26","guid":{"rendered":"https:\/\/multisite.mindd.dev\/hap-maastricht\/?post_type=faq&#038;p=2073"},"modified":"2026-03-31T11:38:54","modified_gmt":"2026-03-31T09:38:54","slug":"sikayetler-iltifatlar","status":"publish","type":"faq","link":"https:\/\/hapmaastricht.nl\/tr\/SSS\/sikayetler-iltifatlar\/","title":{"rendered":"\u015eikayetler \/ \u0130ltifatlar"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><br>\u015eikayetler<\/h3>\n\n\n\n<p>\u015eikayeti hemen GP veya GP Acil Durum Merkezi&#8217;nin \u00e7al\u0131\u015fan\u0131yla g\u00f6r\u00fc\u015f\u00fcn. Bu m\u00fcmk\u00fcn de\u011fil mi?\u00a0Sonra \u015fikayeti ba\u011f\u0131ms\u0131z ve tarafs\u0131z bir <a href=\"mailto:info@hapmaastricht.nl\">\u015fikayet g\u00f6revlisine info@hapmaastricht.nl<\/a> yoluyla iletebilirsiniz. Daha sonra <a href=\"https:\/\/hapmaastricht.nl\/wp-content\/uploads\/sites\/30\/2026\/03\/AKKOORDVERKLARING-Inzage-medisch-dossier.docx\" target=\"_blank\" rel=\"noreferrer noopener\">&#8220;Mesleki Gizlilik Bildirisi S\u00f6zle\u015fmesi&#8221; doldurman\u0131z istenecektir.<\/a> Bu yaz\u0131l\u0131 izin, \u015fikayetinizi kaydedebilmek ve ilgili \u00e7al\u0131\u015fanlarla g\u00f6r\u00fc\u015febilmek i\u00e7in gereklidir. \u0130zin al\u0131nd\u0131ktan sonra \u015fikayetiniz i\u015flenilebilir. Bu s\u00fcre\u00e7te, \u015fikayetinizin hakl\u0131 olup olmad\u0131\u011f\u0131na dair herhangi bir yarg\u0131 belirtilmez. \u00d6nce \u015fikayet memuruyla telefonla ileti\u015fime ge\u00e7meyi tercih ederseniz, sekreterlik (043-3874204) \u00fczerinden randevu alabilirsiniz; \u015fikayet g\u00f6revlisi bu randevudan sonra \u015fikayetinizi yaz\u0131l\u0131 olarak bildirmenizi isteyecektir.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0130leti\u015fim bilgileri \u015fikayet memuru<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">Mektuba ile<\/h3>\n\n\n\n<p>Stichting Huisartsenpost Maastricht &amp; Heuvelland, <br>Attn. \u015eikayet g\u00f6revlisi<br>Cevap numaras\u0131 126<br>6200 D\u00fcnya \u015eampiyonas\u0131 Maastricht<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Posta<\/h3>\n\n\n\n<p><a href=\"mailto:info@hapmaastricht.nl\">info@hapmaastricht.nl<\/a><\/p>\n\n\n\n<p>\u015eikayet g\u00f6revlisi ile yap\u0131lan arabuluculuk s\u00fcreci ba\u015far\u0131s\u0131z olursa, \u015fikayeti Genel Hekim Bak\u0131m Uyu\u015fmazl\u0131k Komitesi&#8217;ne iletmeye karar verebilirsiniz. Daha fazla bilgi i\u00e7in bkz:&nbsp;<a href=\"https:\/\/www.skge.nl\/patienten\" target=\"_blank\" rel=\"noreferrer noopener\">www.skge.nl\/patienten<\/a>.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Iltifatlar<\/h3>\n\n\n\n<p>GP Acil Durum Mesaj\u0131&nbsp;ve\/veya tedaviniz&nbsp;hakk\u0131nda iltifat etmek isterseniz, sizden haber almak isteriz. Bize e-posta yoluyla&nbsp;<a href=\"mailto:info@hapmaastricht.nl\">info@hapmaastricht.nl<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u015eikayetler \u015eikayeti do\u011frudan Pratisyen Hekimler Acil Postas\u0131 doktoru veya \u00e7al\u0131\u015fan\u0131 ile tart\u0131\u015f\u0131n. Bu i\u015fe yaram\u0131yor mu? Ard\u0131ndan \u015fikayeti ba\u011f\u0131ms\u0131z ve tarafs\u0131z bir \u015fikayet g\u00f6revlisine g\u00f6nderebilirsiniz. \u015eikayet memuru taraf\u0131ndan hem telefonla hem de yaz\u0131l\u0131 olarak al\u0131nan t\u00fcm \u015fikayetler ele al\u0131nabilir. Bu s\u00fcre\u00e7 \u015fikayetinizin hakl\u0131 olup olmad\u0131\u011f\u0131na karar vermez. \u0130leti\u015fim bilgileri \u015fikayet g\u00f6revlisi Telefon 043 -387 42 04 (Pzt-Per 10:00 ile 12:00 aras\u0131) Mektupla Stichting Huisartsenpost Maastricht &amp; Heuvelland, attn. \u015eikayet G\u00f6revlisi Cevap numaras\u0131 126 6200 WC Maastricht Mail info@hapmaastricht.nl \u015eikayet memuru ile arabuluculuk s\u00fcreci ba\u015far\u0131s\u0131z olursa, [&#8230;]<\/p>\n","protected":false},"menu_order":229,"template":"","meta":{"_acf_changed":false,"_trash_the_other_posts":false,"editor_notices":[],"footnotes":""},"question_type":[41],"class_list":["post-2073","faq","type-faq","status-publish","hentry","question_type-sikayetler-ovguler"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u015eikayet veya iltifat? - GP Acil Durum Postas\u0131 Maastricht<\/title>\n<meta name=\"description\" content=\"\u015eikayeti do\u011frudan Pratisyen Hekim Acil Postas\u0131 doktoru veya \u00e7al\u0131\u015fan\u0131 ile tart\u0131\u015f\u0131n. 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