call first

What IS an emergency? What is not an emergency?

call first

Have the following details ready so that the doctor's assistant can provide you with the right assistance:

ID
Your address and telephone number
Insurance card or other proof of insurance
The name of your own GP
overview of your medication

if you have an appointment, bring this information with you

what is an emergency?

acute, disturbing symptoms
sudden severe pain
high fever (with your child)
increasing serious illness

what to do?

during the day: call your own doctor
outside office hours: call the GP medical post

what is not an emergency?

longer existing complaints
annoying, but not serious complaints
repeat prescriptions

what to do?

call your own GP the next working day

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Questions or ideas about our emergency care? Share them with the Client Council!

In order to fulfill our task as a GP Medical Post as well as possible, input from clients is essential. Our client council, consisting of five residents of the region, helps us by providing solicited and unsolicited advice on numerous non-medical subjects, such as
• quality of service
• waiting times
• communication with residents
• communication with patients
• complaints procedure.
The client council would also like to hear your ideas and feedback on these and other topics. Would you like to know more or share something with us?
Click Client Counsil for information and a contact form.

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