Client council

The board of the General Practitioner believes it is important to involve patients in our care.
This helps us to improve care.
The Participation of Clients in Healthcare Institutions Act (WMCZ) fits in seamlessly with this and provides a legal basis for the establishment of a Client Council.
Since 2022, the General Practitioner Maastricht and Heuvelland also has a Client Council.

Purpose

The Client Council represents the interests of clients.
This means that we look with the eyes of all residents of the region at how the General Practitioner performs his tasks.
Any resident can be a patient of the General Practitioner at any time.
The Client Council may give solicited and unsolicited advice to the General Practitioner’s management. For example, about patient information, protection of privacy and the complaints procedure. The Board of the General Practitioner and the Client Council hold regular meetings about this.

Tasks

The Client Council focuses on the general interest of patients who make use of the care offered by the General Practitioner Maastricht en Heuvelland.
We think and talk about various topics.
Do you have an idea to improve care and/or communication? Please let us know using the form at the bottom of this page.

Composition

The Client Council currently consists of 5 members.
They represent clients from the entire catchment area of the General Practitioner Maastricht and Heuvelland.
The members have no substantive or business ties with the General Practitioner.

Members

John Wintjens, chairman
Koos Munnecom, secretary
Trudy Dolmans
Annemiek Wijnheijmer
Janny de Vries
Toine Camps

Vacancies

There are no vacancies at the moment.

Annual report

Download the 2025 annual report here .

Contact us using the form below.
We will discuss your question or comment in the next meeting.
You will then receive a substantive answer from us.

Please note! Do you have a complaint about a GP on duty or other employees of the General Practitioner? The Client Council does not deal with them. Read more about filing a complaint here .

Contact