Complaints / Compliments
If you wish to make a complaint about the GP Emergency Post and/or your treatment at the GP Emergency Post, you can do the following: discuss the complaint directly with the GP or the employee at the GP Emergency Post. If this is not possible you can submit the complaint to an independent and impartial complaints officer who will work with you to find a solution through mediation.
Contact complaints officer
By telephone: +31 (0)43 387 42 04 (Mon-Thu, 10:00 AM – 12:00 noon)
Stichting Huisartsenpost Maastricht & Heuvelland for the attention of the Klachtenfunctionaris
6200 WC Maastricht
If the mediation doesn’t succeed, you can submit your complaint at the ‘Geschillencommissie Huisartsenzorg’. This committee can decide on your complaint. For more information: www.skge.nl/patienten.
If you wish to pass on a compliment about the GP Emergency Post and/or your treatment at the GP Emergency Post, we would be pleased to hear from you. You can send us an e-mail: firstname.lastname@example.org